Smart Money People Logo
Share this page
Link copied

GJW Direct: Marine Insurance reviews

View other GJW Direct products
4.84
Based on 340 reviews, last reviewed 2nd Sep 2025
30600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

This company is always very helpful on the telephone... This company is always very helpful on the telephone easy to understand and get hold of Reviewed on: 2nd September 2025
Stephen Nafzger's avatar
Stephen Nafzger

Latest lowest rating:

1

Lost the plot no multi boat policy no 0% payment ter... Lost the plot no multi boat policy no 0% payment terms increased excess only stayed as a customer because I need time to find a better company Reviewed on: 20th August 2025
Chris W's avatar
Chris W
Read all reviews Write a review

About this product

Review GJW Direct: Marine Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

GJW Direct Marine Insurance reviews (340)

So Easy!!.

5
A really easy process to get my narrowboat insure with a known company at a reasonable price. Reviewed on: 25th July 2025
Simonbgw's avatar
Simonbgw

Happy with all the service provided

5
Happy with all the service provided Reviewed on: 25th July 2025
David M's avatar
David M

Had an issue with a fouled propeller which created c...

5
Had an issue with a fouled propeller which created costs GJW handled the claim very quickly and to the complete satisfaction of my brother and I . Reviewed on: 25th July 2025
Des's avatar
Des

Boat insurance for all family vessels.

5
We have used GJW for years for yacht and teenagers dinghies. A few dinghy claims were always sorted out swiftly and to our satisfaction. When we have had to add anything to the yacht insurance the response has always been swift and effective with clear documents. Reviewed on: 24th July 2025
Sue E's avatar
Sue E

20 Years with GJW.

5
I have been insured with GJW for some twenty years now. they have always been very prompt in settling up with the mishaps which have occasionally occurred, a couple of broken masts and a stolen engine come to mind. This had not always been the case with previous yacht insurers. I have often recommended them to friends and acquaintances Reviewed on: 24th July 2025
Neil B's avatar
Neil B

I have insured two dinghies with GJW for quite a few...

5
I have insured two dinghies with GJW for quite a few years. They have been good value for money and easy to contact whenever needed. Reviewed on: 23rd July 2025
dave's avatar
dave

My GJW Insurance Experience

5
At all times GJW were informative and speedy in their responses to any enquiries. When it came to renewals they were timeley in their renewal information giving ample time to make an informative decision as whether to continue with GJW or not. Reviewed on: 22nd July 2025
Anthony's avatar
Anthony

Great customer service

5
Sorted out an issue which was my error promptly and efficiently. Great customer service. Reviewed on: 22nd July 2025
Rosanna B's avatar
Rosanna B

About GJW

5
Good all round company , with good customer support . Reviewed on: 21st July 2025
Steve s's avatar
Steve s

Generally excellent but the requirement to do everyt...

4
Generally excellent but the requirement to do everything "on line" is tedious and often does not work Reviewed on: 21st July 2025
David G's avatar
David G

Review GJW Direct: Marine Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill