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GJW Direct: Marine Insurance reviews

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4.88
Based on 186 reviews, last reviewed 14th Jul 2025
17100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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92%
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6%
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2 star
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0%
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1%

Latest highest rating:

5

Great online service and phone service, call handler... Great online service and phone service, call handler was knowledgeable and friendly. Reviewed on: 14th July 2025
Andy D's avatar
Andy D

Latest lowest rating:

1

Deal badly with claims. They are not able to pay out on valid claims and make it very hard to deal with. Avoid them at all cost. Reviewed on: 1st July 2025
Sam M's avatar
Sam M
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GJW Direct Marine Insurance reviews (186)

Painless involvement.

5
Painless involvement. An email of any changes tweaks that may happen before renewing and then you decide. Prices are reasonable. Peace of mind is all you need and that is what is provided. Reviewed on: 11th July 2025
Neil M's avatar
Neil M

Very accessible and simple to navigate.

4
Very accessible and simple to navigate. Reviewed on: 11th July 2025
Mundy E's avatar
Mundy E

Always a available and Always helpful.

5
Always a available and Always helpful. Reviewed on: 11th July 2025
Laurence W's avatar
Laurence W

I have my boat insured with GJW.

5
I have my boat insured with GJW. Renewing each year is simple and quick. They are competitively priced and when I had a small claim 2 years ago they were very helpful and settled the claim quickly Reviewed on: 11th July 2025
Mairi C's avatar
Mairi C

Boat jnsurance.

5
Always happy to help when we have questions. Reviewed on: 11th July 2025
Subscriber's avatar
Subscriber

very happy with GJW good prizing for there insurance...

5
very happy with GJW good prizing for there insurance, great communication with there customers and some very good add on for there customers have recommended to other boaters. Reviewed on: 11th July 2025
Pete w's avatar
Pete w

Long standing customer

5
I have been with GJW for a number of years, I have not been able to find better value and customer service is excellent with UK advisors always available. Reviewed on: 11th July 2025
Pat B's avatar
Pat B

Dutch tug has been insured with GJW for years,

5
Dutch tug has been insured with GJW for years, never had a problem in that timem communication always good and knowledgable. Hope never to have to make a claim but confident we are insured with a decent company Reviewed on: 11th July 2025
richard c's avatar
richard c

insurance renew was seamless, after reviewing and ch...

5
insurance renew was seamless, after reviewing and checking renew process was very smooth, good value for money compared with other insurance groups... documents clear and understandable... Reviewed on: 11th July 2025
Paul a's avatar
Paul a

Excellent service

5
Very pleasant and knowledgeable staff. It was an easy process throughout and very good value for money. Would highly recommend. Reviewed on: 11th July 2025
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Sully

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