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HSBC: Investments reviews

Name: Investments
Rating: 3.87 (15 reviews)

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3.94

Based on 15 reviews, last reviewed 12th Jun 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

60%

13%

2 star

20%

Latest highest rating:

5

I’ve been with HSBC for a number of years. I’ve been with HSBC for a number of years. And I think the investment ISA is very good. Better than most other banks. Reviewed on: 12th June 2025

Latest lowest rating:

1

Reducing service Over the years, HSBC has withdrawn the services offered to investors and reduced/changed staff regularly. From personal face-to-face service at the o... Read more Reviewed on: 16th April 2021

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About this product

HSBC investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with HSBC is really like. Oh, and if you have experience using HSBC investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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HSBC Investments reviews (15)

I’ve been with HSBC for a number of years.

I’ve been with HSBC for a number of years. And I think the investment ISA is very good. Better than most other banks. Reviewed on: 12th June 2025

Slow answering telephone

Slow answering telephone, and cannot invest at a known price of deal execution Reviewed on: 24th May 2024

Reducing service

Over the years, HSBC has withdrawn the services offered to investors and reduced/changed staff regularly. From personal face-to-face service at the outset, I am now left with phone contact only. This is for significant investments. Reviewed on: 16th April 2021

Absolute RUBBISH!

No service and having been with them since 1985! Yes, I have been a loyal customer for over 35 years so I should know, they repeatedly send correspondence requesting over the same issue, it cannot be resolved online, or by " online chat" and when you go to a branch the staff are polite, but they cannot resolve the issue? I have many other examples and why I am still with them is because it's one of those tasks which you mean to get round to do but I will one day soon, sadly it will make no difference ! Reviewed on: 7th April 2021

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11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111 Reviewed on: 24th March 2021

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1111111111111111111111111111111111111111111111 Reviewed on: 24th March 2021

Superb and good

Beautyful! Very good bank. Good sevices. Reviewed on: 23rd March 2021

100%

Este de mare incredere, o recomand cu incredere Reviewed on: 22nd March 2021

Never got IPO share

This is one of the worst investment tools/ media I've ever used. Applied times of IPO from it, but never ever got it. i will highly recommend you switch to another tools. Reviewed on: 22nd March 2021

Reasonable fees, poor user interface

HSBCs investment platform is very basic, limited functionality and portfolio view options, although it is easy to use. Also, they do not charge holding fees like other providers such as HL, although they do charge a quarterly admin fee. Also, the lack of a mobile app to manage investment seems a bit behind the times, pretty disappointing considering the size and scale of HSBCs operation. Reviewed on: 4th July 2017

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