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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1703 reviews)

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4.94

Based on 1,703 reviews, last reviewed 28th Apr 2026

72200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great savings interest rates , fast acknowledgement... Great savings interest rates , fast acknowledgement of deposits and withdrawals , easy to use app Reviewed on: 28th April 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1703)

Excellent service.

Excellent service.Always easy to use. Reviewed on: 1st March 2025

Extremely easy to use app with fast processing.

Extremely easy to use app with fast processing. Customer service team are also very knowledgeable and can help with anything I need. Reviewed on: 1st March 2025

Monument is amazing.

I’ve been saving with monument for almost 1 full year year and it’s been great. App is well designed and easy to use, excellent rates for savings, and easy to contact if there are any questions on my behalf. Reviewed on: 1st March 2025

Great app and good rates.

Compared to Monuments competitors, Ive had a good experience ro date with great app and good rates offered. Reviewed on: 1st March 2025

Monumentally competitive

App has no fuss extremely easy navigation, desired accounts are easily applied for. Interest rates on fixed rate bonds are always highly competitive. Reviewed on: 1st March 2025

A bank like no other!

First class experience whenever I interact with Monument. Fast, efficient and transparent - am consistently impressed by their speed in transactions on my account. If only other institutions could follow Monument’s example! Reviewed on: 1st March 2025

The mobile app works seamlessly, it is brilliant.

The mobile app works seamlessly, it is brilliant. The payments and money transfers happen straight away, much better than any other banking system i use. Reviewed on: 1st March 2025

Quick, efficient, helpful, good interest rate

Quick, efficient, helpful, good interest rate Reviewed on: 1st March 2025

Great bank.

Great bank. Deposits and withdrawals are easy and fast. Reviewed on: 1st March 2025

Seamless customer experience

From account opening to transacting using Monument's app, the customer experience is exemplary. Adding or withdrawing money is almost instantaneous; and theirs rates are competitive too! Reviewed on: 1st March 2025

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