Write a review

Go to business site

Monument: Savings reviews

Name: Savings
Rating: 4.94 (1703 reviews)

View other Monument products

4.94

Based on 1,703 reviews, last reviewed 28th Apr 2026

72200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great savings interest rates , fast acknowledgement... Great savings interest rates , fast acknowledgement of deposits and withdrawals , easy to use app Reviewed on: 28th April 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

Read all reviews Write a review

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Review Monument: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1703)

Great Online bank

Great interest rates & always keeping me informed Reviewed on: 28th February 2025

100% HAPPY great service will invest again REGARDS T.

100% HAPPY great service will invest again REGARDS T.B.M. Reviewed on: 28th February 2025

A great place to keep my savings

A great place to keep my savings and a wide variety of account types. Reviewed on: 28th February 2025

Great Bank! Customer first!

Easy to open accounts. Value and great service are a feature. Suite and variety of products has developed exponentially since joining. Always seeking to improve offering Reviewed on: 28th February 2025

Simple and easy.

Simple and easy. No stress when waiting for call to be answered and professional courteous staff. Reviewed on: 28th February 2025

Prompt response to questions, good, easy to use app

Prompt response to questions, good, easy to use app Reviewed on: 28th February 2025

I'm happy with Monument.

I'm happy with Monument. The app is reliable and user friendly and interest rates competitive. Reviewed on: 26th February 2025

I’ve just signed up to monument and am very impressed.

I’ve just signed up to monument and am very impressed. It's an accessible app, my notifications of transfers come through promptly which is reassuring. So far so good! Reviewed on: 11th February 2025

Monument has been great.

Monument has been great. Sleek and simple app, easy to set up and customer support team that is always willing to help Reviewed on: 29th January 2025

STAY AWAY

Would not recommend anyone who are thinking to move their money into monument savings because of their interest rates. I have a large sum of cash which I now need access too and they’re refusing to transfer my money back to my own personal account with no reason. They’ve held my money for months with no issues and the minute I want access to my money they’ve blocked me on the app They’ve cut all communication with me and managers are refusing to speak to me. The staff are rude and ignorant. I have the right to know what is going on with my money! Emailed the CEO Ian Rand and the board directors to ask for some help and no response from them. Sent many emails over the few weeks and still not heard a response. Reported them to FCA and financial ombudsman and will be taking legal action against them. Would never bank with them again. Awful experience. Reviewed on: 9th September 2024

Reply from Monument Hello, Azam; thank you for taking the time to leave a review. As communicated by our team to you, we have regulatory obligations that we must abide by and cannot discuss cases like this on a public forum for confidentiality reasons. Unfortunately, cases like this are outside our control. If you have any queries, please get in touch with us, and thank you for banking with Monument. Response date: 31st October 2024

Do you have a different Monument product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings app
from Spring Savings 5.00 from 2 reviews
Everyday e-Saver
from first direct 4.65 from 12 reviews
Instant Access Savings
from Metro Bank 4.90 from 484 reviews

Want to see more from Monument?

Easy Access Cash ISA
from Monument 5.00 from 8 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub