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Monument: Savings reviews

View other Monument products
4.93
Based on 949 reviews, last reviewed 5th Feb 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026
Michael J's avatar
Michael J

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (949)

Monument Savings Accounts

5
I have been saving with Monument for almost a year which was recommended as having one of the most competitive rates for a savings account. The process of setting up my account couldn’t have been simpler via their app which is linked to my nominated account, making transfers instant and easy. I opted for the easy access saver and have been adding funds to my account over the last year and I’m hoping to add more in the next few months. I don’t have to worry about my money being safe as Monument is FSCS protected. Reviewed on: 12th April 2025
Ann Ropun's avatar
Ann Ropun

Makes my life easier.

5
Incredibly easy process opening accounts. App is intuitive and well designed. Setting up transactions painless. Very happy with product. Reviewed on: 12th April 2025
Mark's avatar
Mark

Good experience rates

5
Easy opening of account good rates Reviewed on: 12th April 2025
Irene carling-taylor's avatar
Irene carling-taylor

How it should be done

5
Very simple account opening process. App is easy to use and a good experience. Savings rate is good. Reviewed on: 12th April 2025
Andy S's avatar
Andy S

Great service and products!

5
Always a pleasure to talk to customer services, very helpful and knowledgeable. Despite Monument having all my contact information they don’t bombard me with unnecessary emails and texts, a true breath of fresh air in the banking world! Reviewed on: 12th April 2025
Shaun L's avatar
Shaun L

fixed term savings account

5
I opened a fixed term savings account with monument, they’ve been great. Reviewed on: 12th April 2025
P's avatar
P

Excellent returns and service

5
Having received increasingly poor service from the more established banks I switched to Monument who offer excellent returns and great service. Iwill move my ISA shortly. Reviewed on: 12th April 2025
Andrew T's avatar
Andrew T

Banks are more than about money.

5
Their interest rates are always competitive, if not always top. However, for me it is their customer service that goes above and beyond. I've been a customer for over a year, and don't think that will ever change. Reviewed on: 12th April 2025
Alan S's avatar
Alan S

Exemplary

5
I have been saving with Monument for the last 3 years and have found my interaction with staff have been amazing. Going above and beyond to say the least. I will be saving again with them in 2 years time. Reviewed on: 12th April 2025
Michelle P's avatar
Michelle P

Great saving App, Love it!

5
Friendly user app, good saving rates, quick transfers. Good notification system and secure platform! Reviewed on: 12th April 2025
MV Maze's avatar
MV Maze

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