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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Great service

App is very easy to use and simple to register. Good service for their customer support center and transactions are processed quickly. Reviewed on: 14th April 2026

Brilliant bank with a really easy platform to use as...

Brilliant bank with a really easy platform to use as well as app. Customer service is second to none and feels like a bank that is always there for you and compared with other banks that’s a breath of fresh air. Reviewed on: 14th April 2026

Good service and communication easy to use app woul...

Good service and communication easy to use app would recommend Reviewed on: 14th April 2026

Cash Savings

Clear and transparent and a true trail blazer Reviewed on: 14th April 2026

Easy to use app.

Easy to use app. Great comms every time I do something on my account Reviewed on: 14th April 2026

The app is excellent.

The app is excellent. Well design and very easy to use. When I perform an action in the app the process to add, or withdraw funds starts immediately and the process runs quick to completion with email and sms updates Reviewed on: 14th April 2026

Monument has been a great banking experience

When i looked at Monument it was a great bank and offered a great website easy to follow and understand, great customer service and swift opening of account and easy to deposit into also. Reviewed on: 14th April 2026

Easy to navigate the app, quick transfers.

Easy to navigate the app, quick transfers. Okay interest rate. Reviewed on: 14th April 2026

Great banking experience and interest rates and the...

Great banking experience and interest rates and the app is really easy to use too. Reviewed on: 14th April 2026

Simplicity from start to finish.

Simplicity from start to finish. So easy to invest money. Reviewed on: 14th April 2026

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Want to see more from Monument?

Easy Access Cash ISA
from Monument 5.00 from 8 reviews

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