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Monument: Savings reviews

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4.93
Based on 947 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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5%
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Latest highest rating:

5

I can't fault Monument.... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Ea... Read more Reviewed on: 12th June 2025
Carl Mountain's avatar
Carl Mountain

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (947)

Best savings provider in the street

5
Best savings provider in the street Reviewed on: 12th April 2025
SG's avatar
SG

Excellent products

5
Excellent products. Not had any need for customer services input so unable to comment. Reviewed on: 12th April 2025
Jane's avatar
Jane

Great rates and customer service.

5
Great rates and customer service. Reviewed on: 12th April 2025
Robert Venus's avatar
Robert Venus

savings banking

5
Very flexible banking, easy to transfer Money very convenient Reviewed on: 12th April 2025
Deborah C's avatar
Deborah C

The App is very informative and easy to navigate.

5
The App is very informative and easy to navigate.They keep you informed of all the latest developments and updates Reviewed on: 12th April 2025
Giovanni D's avatar
Giovanni D

Good communication

5
I've had savings in Monument for some time and hoping to open an ISA soon Reviewed on: 12th April 2025
Katrina Wilson 's avatar
Katrina Wilson

Seamless in one word.

4
Seamless in one word....in respect of the application process. I trust Monument to actively and securely look after my money. Their interest rate was competitive at the time of "purchase" and funnily enough remains competitive! Reviewed on: 12th April 2025
NASA S's avatar
NASA S

Great customer service and excellent rates.

5
Great customer service and excellent rates. Reviewed on: 12th April 2025
James W's avatar
James W

Simple yet High Interest

5
A simple app and everything seems straightforward with Monument. Very clear on details. I would definitely recommend Reviewed on: 12th April 2025
Sue K's avatar
Sue K

customer service from another era

5
I am especially impressed by their customer service.. I didn’t think this level of service existed any more Reviewed on: 12th April 2025
Dal Hadley's avatar
Dal Hadley

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