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Monument: Savings reviews

View other Monument products
4.85
Based on 1,705 reviews, last reviewed 11th Jun 2026
15% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026
Keith Jenkyns's avatar
Keith Jenkyns

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
Read all reviews Write a review

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1705)

Brilliant, straightforward Service

5
The process of setting up the account, and the regular payment of interest has been so refreshing and professional Reviewed on: 14th April 2026
Helen M's avatar
Helen M

Easy to use App and great interest rate

5
I haven’t had to contact customer services so can’t give a view. Great interest rate although not as high as Chase! Reviewed on: 14th April 2026
Elaine B's avatar
Elaine B

Everything just works so smoothly

5
Everything just works so smoothly .although I do think it would be better for people if we could access on more than one of our own devices Reviewed on: 14th April 2026
Helena L's avatar
Helena L

smooth operation, no snags just problem free, as you...

5
smooth operation, no snags just problem free, as you hoped it would be. Reviewed on: 14th April 2026
Jill Hutchings's avatar
Jill Hutchings

I find the app very good, it’s simple, there aren’t...

5
I find the app very good, it’s simple, there aren’t any ‘holding’ accounts, transfers in and out of my bank account to Monument are very quick, it fees safe Reviewed on: 14th April 2026
Stacey T's avatar
Stacey T

Easy access to website and managing funds.

5
Easy access to website and managing funds. Reviewed on: 14th April 2026
Ian Robinson 's avatar
Ian Robinson

Simple operation from app

5
Simple operation from app. Love using it everyday Reviewed on: 14th April 2026
Jianmin C's avatar
Jianmin C

Seamless Service

5
Brilliant seamless service since joining and I have already referred several family members to join. Great, competitive products offered with robust security in place which makes me feel reassured as a customer. Reviewed on: 14th April 2026
Sophie Ehlen's avatar
Sophie Ehlen

Excellent bank

5
No issues at all. Everything is easy to use and clear on the app. Not had any communication problems and emails are clear/easy to understand. Been with Monument for 18 months so far. Reviewed on: 14th April 2026
Rajvi S's avatar
Rajvi S

Good online experience

5
easy to use. Good online experie Reviewed on: 14th April 2026
John B's avatar
John B

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