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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Easy to use App and great interest rate

I haven’t had to contact customer services so can’t give a view. Great interest rate although not as high as Chase! Reviewed on: 14th April 2026

Everything just works so smoothly

Everything just works so smoothly .although I do think it would be better for people if we could access on more than one of our own devices Reviewed on: 14th April 2026

smooth operation, no snags just problem free, as you...

smooth operation, no snags just problem free, as you hoped it would be. Reviewed on: 14th April 2026

I find the app very good, it’s simple, there aren’t...

I find the app very good, it’s simple, there aren’t any ‘holding’ accounts, transfers in and out of my bank account to Monument are very quick, it fees safe Reviewed on: 14th April 2026

Easy access to website and managing funds.

Easy access to website and managing funds. Reviewed on: 14th April 2026

Simple operation from app

Simple operation from app. Love using it everyday Reviewed on: 14th April 2026

Seamless Service

Brilliant seamless service since joining and I have already referred several family members to join. Great, competitive products offered with robust security in place which makes me feel reassured as a customer. Reviewed on: 14th April 2026

Excellent bank

No issues at all. Everything is easy to use and clear on the app. Not had any communication problems and emails are clear/easy to understand. Been with Monument for 18 months so far. Reviewed on: 14th April 2026

Good online experience

easy to use. Good online experie Reviewed on: 14th April 2026

Great bank, great app! Say no more!

I love how you see your savings grow with daily interest values. It really encourages you to want to save more! The app is easy to use and very informative. The interest rate is excellent, especially with the new customer bonus add-on. Delighted with Monument across the board! Great work guys! Reviewed on: 14th April 2026

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