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Monument: Savings reviews

Name: Savings
Rating: 4.85 (1705 reviews)

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4.85

Based on 1,705 reviews, last reviewed 11th Jun 2026

13% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1705)

Straightforward, reliable and competitive.

Straightforward, reliable and competitive. Reviewed on: 4th March 2026

Great customer service.

Great customer service. Help me fix my problem and answer my questions as quickly as possible. Good rate for saving, too. Reviewed on: 4th March 2026

Modern tech - traditional customer service

I have opened up a few new bank accounts recently, and Monument was by far the easiest process. Great customer service and I just love the simplicity of the app - nothing goes wrong! So quick and feels very safe. Reviewed on: 4th March 2026

Delighted with the service we get.

My wife and I are delighted with the service we get from Monument. Communication is brilliant. Thanks. Reviewed on: 4th March 2026

Very easy to setup and very easy to use App.

Very easy to setup and very easy to use App. Great savings account Reviewed on: 4th March 2026

Great and consistent value.

Great and consistent value. Seamless operation. What’s not to like! Reviewed on: 4th March 2026

Best Rate and best app easy clear and easy to manage

best savings rates i could find i.t good and shows daily interest Reviewed on: 4th March 2026

The account app is easy to use.

The account app is easy to use. It’s not complicated to see what is happening with your money Reviewed on: 4th March 2026

Easy to use Account staff helpful and knowledgeable

Easy to use Account staff helpful and knowledgeable Reviewed on: 4th March 2026

Easy to use app, very clear with how my money is per...

Easy to use app, very clear with how my money is performing. Reviewed on: 4th March 2026

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Alternative products

Junior Instant Access Savings
from Nationwide 0.00 from 0 reviews
Notice savings account
from Vida Bank 0.00 from 0 reviews
Fixed term savings account
from RCI Bank 4.85 from 3962 reviews

Want to see more from Monument?

Easy Access Cash ISA
from Monument 4.35 from 8 reviews

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