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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1703 reviews)

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4.94

Based on 1,703 reviews, last reviewed 28th Apr 2026

72200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great savings interest rates , fast acknowledgement... Great savings interest rates , fast acknowledgement of deposits and withdrawals , easy to use app Reviewed on: 28th April 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1703)

Very good uxp with app and website.

Very good uxp with app and website. Why do we still put up with mainstream banking! Reviewed on: 19th April 2025

no brainer

Professional, app is easy to use, interest rates are competitive. Calculates interest daily so you can monitor your investment. Reviewed on: 19th April 2025

After trying your finings account which I col...

After trying your find a savings account which I cold havec24/7 access to and manage very easily with good rates monument does everything I need with ease abd customer service are quick and resolve any usdyes ur questions yih have easily and prompt. Great app to use to have reccomended to several of my family & friends Keep up the good work!! Reviewed on: 19th April 2025

Excellent Financial Experience

Really easy to open an online account. The very competitive interest rates and excellent communication are great 'plus points' for Banking in today's Financial Market. Reviewed on: 19th April 2025

Easy to use!

Easy to use, good rates. Easy connection to my other banks so i can transfer in and out without trouble. Reviewed on: 19th April 2025

Two mins with a human is better an hour with AI

I have found Monument very easy to use and the thing I like most is that one isn't forced to use chatbots, which only partially understand what your getting at, leaving one going round in circles if you don't match their algorithm. With Monument its easy to get to speak to a human and resolve any queries quickly. Reviewed on: 19th April 2025

No fuss banking

No fuss banking, polite customer service, app very easy to use and all round service is excellent. Reviewed on: 19th April 2025

Quick efficient service.

Quick efficient service. Value for money and relevant. Reviewed on: 19th April 2025

A quality service with no complications regarding th...

A quality service with no complications regarding their excellent savings products Reviewed on: 19th April 2025

Simple and intuitive

Simple and intuitive, but tried to get you to sign up to other services often Reviewed on: 19th April 2025

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