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Monument: Savings reviews

Name: Savings
Rating: 4.92 (947 reviews)

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4.93

Based on 947 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I can't fault Monument.... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Ea... Read more Reviewed on: 12th June 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (947)

Quick, convenient and responsive

Very quick and easy to use via my app. This means I can transfer any spare cash to my savings account at short notice, maximising interest-earning, while I have confidence I can get money fast when it is needed. Reviewed on: 28th February 2025

Easy, seemless experience, great app and great service

Easy, seemless experience, great app and great service Reviewed on: 28th February 2025

Very efficient and good service with very good inter...

Very efficient and good service with very good interest rates for savers Reviewed on: 28th February 2025

It was easy to open the account online and to keep i...

It was easy to open the account online and to keep it running. Investments and withdrawals are simple and quick and notifications are great!! The interest rate is also very competitive!! Reviewed on: 28th February 2025

On the ball with communication.

On the ball with communication. Good interst rates together with excellent customer service.How a bank should be operated. Reviewed on: 28th February 2025

Easy to apply, communication good

Easy to apply, communication good Reviewed on: 28th February 2025

Customer service is great, reduces interest...

Customer service is great, the bank reduces interest rates very quickly and needing to have over 25 thousand to open an account will push some of your customers away. These are my only two issues with monument Reviewed on: 28th February 2025

When I’ve had a query I’ve spoken to a human and nev...

When I’ve had a query I’ve spoken to a human and never a bot! my queries have been dealt with efficiently and the customer service is excellent Reviewed on: 28th February 2025

always efficient service, competitive interest rate,...

always efficient service, competitive interest rate, highly recommend for ease of use on the app Reviewed on: 28th February 2025

Great Experience .

My experience so far has been really great. Excellent customers' service, proactive and really diligent staff. Reviewed on: 28th February 2025

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