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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Happy people

Always happy to help customers with any queries we have Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Donna, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Was very quick and efficient got brilliant help from...

Was very quick and efficient got brilliant help from them when needed Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Collette, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 14th July 2025

Great helpful staff that go above and beyond.

Great helpful staff that go above and beyond. Quick process that can all be done on the app. I honestly would of struggled so much if it wasn’t for PCCU. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kerry, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

Lovely to work with, all staff member kind and caring.

Lovely to work with, all staff member kind and caring. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tyler, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

always accurate

always accurate on timetime everything is very well thought out, people who sometimes don't have finances and they did it easily and quickly Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Marin, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th July 2025

Wonderful company

Fast & efficient service from start to finish Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Melonie, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

The best out there

The best out there they have always been helpful and never let me down on my hour of need and the cheapest loans around Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Marc, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Never had any problems with credit union.

Never had any problems with credit union. There also ways helpful Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Keillie, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

I'm only putting poor for the nelson branch I found...

I'm only putting poor for the nelson branch I found there staff very unfair and rude, since the store closed down iv had a total different outcome and felt abit more as to being treat fairly and not being made to feel uncomfortable, last loan I took out was aa way easier process and I felt more comfortable with it thank you. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rebecca, Thank you so much for your feedback and for taking the time to leave a review. We’re really sorry to hear that you didn’t feel comfortable during your visits to the Nelson branch. That’s not the experience we want anyone to have, and we completely understand how important it is to feel respected and treated fairly. We’re pleased to hear that things have felt much better for you recently and that your last loan experience was easier and more comfortable—that really matters to us. We’re always working to improve, and your comments will be shared with the team to make sure we continue moving in the right direction. Thank you again for your honest feedback and for giving us another chance to support you. Response date: 14th July 2025

Can’t be fault them

Can’t fault them explaining in different ways to help me understand better Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Danni, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th July 2025

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

93% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Happy people

Was very quick and efficient got brilliant help from...

Great helpful staff that go above and beyond.

Lovely to work with, all staff member kind and caring.

always accurate

Wonderful company

The best out there

Never had any problems with credit union.

I'm only putting poor for the nelson branch I found...

Can’t be fault them

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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