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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (994 reviews)

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4.97

Based on 994 reviews, last reviewed 22nd Aug 2025

416% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Brilliant service. Brilliant service. Been helping me and my family for years. Reviewed on: 22nd August 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (994)

Always friendly approachable quick response

Always friendly approachable quick response Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jane, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 8th July 2025

They are amazing , so helpful , great to use thank y...

They are amazing , so helpful , great to use thank you so much Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chelsea, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 8th July 2025

Fantastic customer service.

Fantastic customer service...pay out on loans is fast. Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Letitia, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 8th July 2025

Excellent service great for all savings and loans

Excellent service great for all savings and loans Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kim, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 8th July 2025

Really good service excellent communication and real...

Really good service excellent communication and really reliable service Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Maria, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 8th July 2025

Was easy an vey straight forward

Was easy an vey straight forward Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sam, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 8th July 2025

Friendly efficent staff easy to deal.

Friendly efficent staff easy to deal.with Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Helen, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 8th July 2025

Fantastic speedy service as always

Fantastic speedy service as always Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Hollie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 8th July 2025

Well done!

They have helped me a few times and made sure I’ve been informed correctly, looked after me, and made sure I’m a happy valued member. Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katy, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 8th July 2025

Great structure for family loans

Great structure for family loans Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jasmine, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 7th July 2025

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