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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

Read all reviews Write a review

About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

amazing service

i have always had a great experience and the staff a really helpful Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Laura, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

Always happy to help, and have been using service fo...

Always happy to help, and have been using service for a while it helps when need top ups Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Good experience with penny community

Good experience with penny community Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Alexandra, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th July 2025

Brilliant great that they can help people out when i...

Brilliant great that they can help people out when it's needed Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shell, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

People matter not matter who you are

Easy to apply not confusing not long reply’s always been good and repayments not to exspensive Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lindsey, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

My review

Helps in everything and i get my loan quick Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gabriella, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Great at providing loans but paying back is a little...

Great at providing loans but paying back is a little steep and should be reduced Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natasha, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th July 2025

It's okay for getting smaller lawns but no good for...

It's okay for getting smaller lawns but no good for getting larger loans even if you've been with them for over nearly 10 years. Held back just like the larger Loan companies because you're disabled and unemployable Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mr K, Thank you for taking the time to leave us a review and for being a loyal member for nearly 10 years – we truly appreciate your continued support. We’re really sorry to hear that you feel let down by your recent experience. That’s never how we want any of our members to feel. We understand how frustrating it can be when a loan decision doesn’t go the way you’d hoped, especially after such a long relationship with us. Please be assured that we never judge anyone based on their personal circumstances, and disability or employment status is never a reason for being declined. Every application is assessed carefully and fairly, with the aim of making sure any loan we offer is affordable and responsible. We’d really like the chance to talk things through with you and see if there’s anything more we can do to help or explain. If you feel comfortable doing so, please get in touch with our team directly. Thank you again for your honest feedback – it helps us reflect and improve. Response date: 14th July 2025

Staff are brilliant and super helpful

Staff are brilliant and super helpful Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ainsley, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

Amazing experience within the family loan and savings.

Amazing experience within the family loan and savings. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Simone, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th July 2025

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

93% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

amazing service

Always happy to help, and have been using service fo...

Good experience with penny community

Brilliant great that they can help people out when i...

People matter not matter who you are

My review

Great at providing loans but paying back is a little...

It's okay for getting smaller lawns but no good for...

Staff are brilliant and super helpful

Amazing experience within the family loan and savings.

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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