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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

Easy to apply, friendly customer service

Easy to apply, friendly customer service Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Joanne, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 16th July 2025

The team are fantastic, deal with everything in such...

The team are fantastic, deal with everything in such a timely manner and are lovely Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Robs, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th July 2025

so helpful and supportive

PCCU have been so helpful and supportive with any questions or concerns I have had and helped me figure out the app and how to apply for a loan. Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emily, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 16th July 2025

They help me when my husband died to pay for his fun...

They help me when my husband died to pay for his funeral as I was struggling to pay it Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sara, Thank you so much for sharing this with us. We’re truly sorry for your loss, and we’re glad we could be there for you during such a difficult time. Supporting our members when they need it most is exactly what we’re here for. Please don’t hesitate to reach out if we can ever help again. Response date: 16th July 2025

Big help at Christmas and children's birthdays

Big help at Christmas and children's birthdays Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lauren, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 16th July 2025

I have had a few loans folsom PCCU, I also have a lo...

I have had a few loans folsom PCCU, I also have a long terms savings account with a christmas account too, I absolutly love how reliable PCCU is for family's to get loans I highly recommend Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Cherelle, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 16th July 2025

Excellent service and great communication with the s...

Excellent service and great communication with the staff Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sam, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th July 2025

Amazing people who are there to help you can't thank...

Amazing people who are there to help you can't thank them enough . No judgement from them when I needed a little help with my loan applications Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leigh, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th July 2025

Very easy fast processes easy to apply

Very easy fast processes easy to apply Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Seanie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 16th July 2025

Excellent service with PCCU very quick response

Excellent service with PCCU very quick response Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Karen, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 16th July 2025

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