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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

Great staff, easy and straight forward, the app is b...

Great staff, easy and straight forward, the app is brilliant so you know where your up to with everything. Couldn't fault them. Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 17th July 2025

Amazing Easy Service

Helps me save all Year round for Christmas I have an option of topping my loan up It just works so well with a busy family Highly recommend Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelly, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks for recommending us. Response date: 16th July 2025

Every time ive needed a loan weather its for a holid...

Every time ive needed a loan weather its for a holiday or a funeral pccu have always been there for me. They are also have a lovely friendly help team of staff and would recommend to anyone needing a small loan. Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Wayne, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 16th July 2025

Excellent service friendly people and always there t...

Excellent service friendly people and always there to help Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Helen, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th July 2025

Simply the best

The best about easy and there when we are in need Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leslie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th July 2025

I found that they was Very good at communication and...

I found that they was Very good at communication and very easy to deal with. Got what I wanted and was overall very pleased with my outcome. I would and will be letting friends and family know all about it Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sara, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 16th July 2025

PCCU, a bank like no others

After I was divorced, I needed to be responsible for my own finances so I started an account with the PCCU. I appreciate having to pay a regular amount put into my account each month. Savings rise quickly and easily. Over the years I have taken out two loans for household emergencies....a new washing machine and car repairs. Staff are particularly pleasant. I think they must be employed for personality as well as financial acumen. Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Udel, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 16th July 2025

Friendly fast reliable

Never had a problem been with pccu for a few years now always fast ŕeluable friendly service Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Vicki, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th July 2025

Great customer service.

Great customer service. Exelent family loans. Great savings Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sophie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 16th July 2025

Always helpful, Easy at getting in contact with and...

Always helpful, Easy at getting in contact with and the app is very easy to use to see how much you can lend and how much you owe off pervious loans Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Cori, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 16th July 2025

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