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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1287 reviews)

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4.92

Based on 1,287 reviews, last reviewed 19th Jun 2026

10500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

They were really good and thorough to make sure you... They were really good and thorough to make sure you can afford the loan a great company Reviewed on: 19th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1287)

Brilliant

Been with this company 4 years and it’s amazing Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

Never had a problem with them.

Never had a problem with them. Very helpful if need to speak to someone. Brilliant customer service and brilliant company Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 14th July 2025

Always very helpful & informative, great customer se...

Always very helpful & informative, great customer service. Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chloe, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Excellent customer service always

Excellent customer service always Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Carly, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

I’ve been with pennie for 3 years now and I’ve never...

I’ve been with pennie for 3 years now and I’ve never had a problem the staff are lovely and resolve the matter in no time, staff are so happy to help and are so keen to help in anyway they can get polite and very good customer service Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kim, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

Never any issues

Never any issues always helpful no matter the question and always pay within the time stated, any delays were kept informed Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Beth, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th July 2025

Easy and brilliant service, to use

Easy and brilliant service, to use Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Deana, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

Easy way to get money for things you need and while...

Easy way to get money for things you need and while paying money back some of it goes into your savings aswell so you are saving aswell as paying loan back and they don't add very high interest onto loans either. Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th July 2025

Great for loans and friendly lovely

Great for loans and friendly and loving Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Laura, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

Fantastic company!

Had a couple of loans with pennine now, every single time the process has been easy and the staff have been great. Super easy to use, have not had one single issue the whole time ive been using them which has been a couple of years now. Reviewed on: 13th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Anthea, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 14th July 2025

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