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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1069 reviews)

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4.97

Based on 1,069 reviews, last reviewed 11th Dec 2025

97% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Number one service Excellent service, prompt replys Reviewed on: 11th December 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1069)

Great customer service, really helpful.

Great customer service, really helpful. Easy form to fill in. And quick to reply when you have an issue Reviewed on: 15th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi AT, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 16th May 2025

Amazing customer service. Highly recommend

Amazing customer service. Very quick replying. Money is my bank within hours Reviewed on: 15th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rudy, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 16th May 2025

Easy loan very well explained very helpfully custome...

Easy loan very well explained very helpfully customer service and very simple and easy to pay back Reviewed on: 15th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Bronte, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 16th May 2025

Fab everytime thanks guys help full consider the ti...

Fab everytime thanks guys help full consider the time they do it in is amazing thank you pcuu Reviewed on: 14th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tee, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 15th May 2025

Prompt reliable very quick excellent service

Prompt reliable very quick excellent service will recommend friends & family Reviewed on: 14th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Angela, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 15th May 2025

I started with this a few year ago, giving the detai...

I started with this a few year ago, giving the details prodived by a family member, this has helped many times and i would 100% recommend this servie to other people who are in need Reviewed on: 13th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shannon, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 15th May 2025

Excellent service and super fast

Excellent service and super fast Reviewed on: 13th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Laura, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 15th May 2025

Very easy to navigate in the app, if you need anythi...

Very easy to navigate in the app, if you need anything they are only a message away and are very helpful. Reviewed on: 13th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Catherine, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 15th May 2025

I’ve had so much help and such fast support I recomm...

I’ve had so much help and such fast support I recommend to a friend not long ago as it’s that amazing! Reviewed on: 12th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lauren, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 15th May 2025

Good quick seevice easy to use app

Good east to use dna n na nan-‘-‘ma am an nan Reviewed on: 12th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nicola, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 15th May 2025

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