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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.97 (174 reviews)

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4.95

Based on 174 reviews, last reviewed 30th Aug 2025

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Fantastic service I have never had any problems with them, they offer a fantastic and easy way to save money. Staff are really helpful, polite and patient. This is the ... Read more Reviewed on: 30th August 2025

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (174)

My experience over the past year with being with pen...

My experience over the past year with being with pennine credit communion has been truly a god send they don’t only offer loans but they help to save for the future and also offer and instant saver. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Zahra, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 24th June 2025

PCCU has helped me on a savings journey.

PCCU has helped me on a savings journey. They have excellent customer service not matter what the enquiry and every contact made has run smoothly and very efficient Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 24th June 2025

APR is horrendous

The loan was good when I needed the money, but the interest rates are very bad considering it’s coming out of your child benefits and it’s there to help people but puts us in debt. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi ED, Thank you for taking the time to bring your concerns to our attention. We have taken your feedback on board and will use this to make further improvements. Many thanks. Response date: 24th June 2025

Great for helping me and saving money Aswel

Great for helping me and saving money Aswel Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sinead, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 24th June 2025

Very easy and friendly easy to speak to someone

Very easy and friendly easy to speak to someone Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nicola, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 24th June 2025

Reliable and supportive community savings option

I’ve had a great experience with Pennine Community Credit Union. The team is always friendly, professional, and ready to help with any questions. I really value how easy it is to save regularly and access my account online. It’s reassuring to be part of a service that genuinely supports its members and the local community. I would definitely recommend it to anyone looking for a safe and supportive place to save. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks for recommending us! Response date: 24th June 2025

Great service with getting am affordable loan to pay...

Great service with getting am affordable loan to pay back and at the same time manage to save money aswell as it automatically saves it for you so that I don't have to worry about money Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sarah, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 24th June 2025

PCCU is brilliant.

PCCU is brilliant and very helpful, they have gone above and beyond for me twice now and I cant rate them enough. Always been skeptical about credit unions but pccu make everything easy to understand and whether you contact them via phone or message always greeted with great customer service. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jessica, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 24th June 2025

The staff are always friendly and helpful.

The staff are always friendly and helpful. I use the app now but I know I can phone and talk to a real person when I need to. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rose, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd June 2025

It’s my first ever time I’ve been able to save money...

It’s my first ever time I’ve been able to save money without spending it and thanks for credit union helping me along the way to do this saving for me. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelly, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd June 2025

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