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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.87 (226 reviews)

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4.87

Based on 226 reviews, last reviewed 28th May 2026

5000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Local banking for local folk I use the Colne branch and have saved with them since being introduced to the bank by my mum. Fabulous helpful staff and we are so lucky to have a fac... Read more Reviewed on: 28th May 2026

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (226)

Excellent service

Excellent service nothing is to much trouble for all staff Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Denzil, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 22nd May 2026

Most trusted people to trust with my money and very...

Most trusted people to trust with my money and very helpful too. Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Clifford, We really appreciate your kind words and continued support. Thanks so much for trusting us Response date: 22nd May 2026

It is so easy to save money.

It is so easy to save money. I can transfer money across to my accounts without any hassle. I know I can get a loan if ever I need one. Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi E Tom, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 22nd May 2026

Wonderful service every time

I always find them pleasant & very helpful ready to answer any questions I might have,unlike other banks which for me as an older person a little overwelming at times. ,overall 10/10 customer service .Really happy and looking forward to the new branch on manchester rd . Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jackie, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 22nd May 2026

Great friendly place to save

Always there to help with friendly advice. Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gail, Thanks for sharing – we’re really pleased we could help when you needed us Response date: 22nd May 2026

Such a great community scheme in very worrying times

Such a great community scheme in very worrying times Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paul, Thank you for taking the time to leave a review – we’re proud to be here when our account holders need us most. Response date: 22nd May 2026

Great staff and online app is so easy to use

Great staff and online app is so easy to use Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Susan, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 22nd May 2026

They are great

They are very helpful and do s grest job of looking after my money Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stephen, Thanks so much for trusting us – we’re so glad we could make things that little bit easier for you. Response date: 22nd May 2026

easy to open an account, friendly face to face.

easy to open an account, friendly face to face. then the app is very useful for transffering money in. Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kevin, We’re so pleased to hear you had a good experience – your kind words mean the world to us. Response date: 22nd May 2026

Great Customer Service

I have had to contact NCB on a couple of occasions due to an error on my part. Each time the issue was resolved efficiently and with fantastic customer service. Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Susan, Your feedback has made our day – thank you! We’re always here if you need us again. Response date: 22nd May 2026

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