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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.97 (174 reviews)

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4.95

Based on 174 reviews, last reviewed 30th Aug 2025

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Fantastic service I have never had any problems with them, they offer a fantastic and easy way to save money. Staff are really helpful, polite and patient. This is the ... Read more Reviewed on: 30th August 2025

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (174)

Always so helpful.

Always so helpful. Nice clear speaking on the phone. Happy to take their time and explain any answers to questions you may have Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Debbie, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 25th July 2025

Quick and easy to withdraw or deposit your money i

Quick and easy to withdraw or deposit your money into your savings Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Diane, Thank you for the 5 stars! We’re so pleased you found the service simple and straightforward – that’s exactly what we aim for. Response date: 25th July 2025

The christmas saver is an amazing idea and works ver...

The christmas saver is an amazing idea and works very well for me and my family! Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 25th July 2025

I have been a saver for few years mainly because it'...

I have been a saver for few years mainly because it's a credit union. I felt it was a good idea to support credit unions like your who do sterling work in the community. Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Pete, Thank you for leavings us a review. We really appreciate your kind words and continued support. Thank you for choosing us! Response date: 25th July 2025

Absolutely fantastic easy access to my money

Absolutely fantastic easy access to my money Reviewed on: 24th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paul, Thanks for your feedback – we’re really glad to hear everything went well for you! Response date: 25th July 2025

I have really enjoyed using PCCU.

I have really enjoyed using PCCU. It’s easy to save and the loans have also come in handy. Being a single mum and moving into a new home I needed that little extra to get me through the first couple of months. Reviewed on: 23rd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Meg, Thanks so much for trusting us – we’re so glad we could make things that little bit easier for you Response date: 25th July 2025

Absolutely great and plenty of people have said the...

Absolutely great and plenty of people have said the same thing Reviewed on: 23rd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Harvey, Your feedback has made our day – thank you! We’re always here if you need us again. Response date: 25th July 2025

Only good for small loans

Just like large banking companies you do not take into account disable people who cannot get loans to match The circumstances of a guaranteed income. Say for instance buying a car fom motability After having the car for 5 years and paying a total of £20,000 pound including a £2,500 deposit ( I had to lend off my sister again because you wouldn't lend it to me ). for the privilege. value of car £17,000 (which is a joke). Price needed to be paid $9,000 but you wouldn't take the risk even though it had an instant £8,000 plus value . disable people are held to ransom by all companies that deal with money in any wat shape or form Reviewed on: 22nd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mr K, Thank you for taking the time to share your experience with us. We're really sorry to hear how difficult and frustrating this situation has been for you. We understand how important it is to feel listened to, especially when you're dealing with something as essential as transport and when you have a reliable, guaranteed income. Please know that we never make decisions based on someone’s disability or personal circumstances. Every application is assessed individually, and our priority is always to lend in a way that’s fair, responsible and won’t put anyone in financial difficulty. We completely understand that this hasn’t been the outcome you hoped for, and we’re genuinely sorry we weren’t able to help on this occasion. If you’d like to talk things through further or have us explain anything in more detail, our team is always here to listen. Response date: 23rd July 2025

Brilliant service for saving, staff very helpful

Brilliant service for saving, staff very helpful Reviewed on: 22nd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mic, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 22nd July 2025

I have been with PCCU for a number of years and have...

I have been with PCCU for a number of years and have had numerous loans, it’s just so easy and the staff are always very pleasant Reviewed on: 21st July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Patricia, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 22nd July 2025

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