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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.87 (237 reviews)

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4.87

Based on 237 reviews, last reviewed 16th Aug 2026

22% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

5

Brilliant Brilliant experience and customer service Reviewed on: 16th August 2026

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (237)

Excellent very useful and great experience

Excellent very useful and great experience Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nh, We’re so pleased to hear you had a good experience – your kind words mean the world to us. Response date: 17th April 2026

Fantastic community bank

Very easy to understand. Accounts and loans are so easy to apply for either online or in my local branch. Staff are always very helpful in my local branch. I’ve saved and also had loans with them. Always looking after the community. Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Julia, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 17th April 2026

Funeral cover is included with savings account.

Funeral cover is included with savings account. This is a great bonus as I don’t have to worry about the family having to pay all of the cost Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Karen, We really appreciate your kind words and continued support. Thank you for choosing us! Response date: 17th April 2026

The Difference.

I like the division between long-term savings and instant access savings. However not very clear on how I add to my long term savings. I find the community bank so convenient and user friendly with help always on hand. Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jenny, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 17th April 2026

Great to have a local bank on the High Street.

Great to have a local bank on the High Street. Freindly welcoming staff who are very helpful. Online banking is simple and easy to use. Good interest rates and fantastic communication through the news letter. Helping the community in todays world is a brilliant attribute well done NCB. Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kevan, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 17th April 2026

Great service and great choice of saving accounts

Have 3 different savings accounts which I find really good. They were easy to open on the app. I gave one standing order which gets divided among the 3 accounts. Its good to know that should I need a loan at any time I could apply and save stthe same time. Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gill, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 17th April 2026

Great bank with both savings and loans options that...

Great bank with both savings and loans options that works hard for it's local community Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gillian, We really appreciate your kind words and continued support. Thank you for choosing us! Response date: 17th April 2026

A bank that is happy to deal face to face.

They are a local face to face bank that provide helpful concise support direct to their clients. Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Anthony, We really appreciate your kind words and continued support. Thank you for choosing us! Response date: 17th April 2026

I've been saving with Pennine / Northern for years

I've been saving with Pennine / Northern since the Credit Union was originally set up in West Cumbria - it is just the right thing to do both socially and morally. I have no personal requirement to loan money, and are more than happy that my savings are used to help those that do need access to borrow funds. When I retired recently it was a no brainer as to where to invest my tax free lump sum and I'm now getting a fantastic 4.5% rate on my savings. Well done Northern, keep up the good work. Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Simon, Your feedback has made our day – thank you! We really appreciate your kind words and continued support. Thanks for being part of the Northern Community Bank family. Response date: 17th April 2026

Friendly and Helpful

The staff are always friendly and very helpful, it's better than the soulless Big Banks Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Susan, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 17th April 2026

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