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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.87 (226 reviews)

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4.87

Based on 226 reviews, last reviewed 28th May 2026

5000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Local banking for local folk I use the Colne branch and have saved with them since being introduced to the bank by my mum. Fabulous helpful staff and we are so lucky to have a fac... Read more Reviewed on: 28th May 2026

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (226)

Amazing and personal customer service

I wasn't sure how the product worked and the process. I sent a number of emails and they responded within the hour and they responses were helpful and friendly. At teh end of the process if sending money over a number of days they called me up to confirm exactly what they were doing and that I was okay with everything. Brilliant customer service and so friendly and efficient Reviewed on: 16th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Andrew, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 17th April 2026

Love to see my savings grow year on year

Love to see my savings grow year on year Reviewed on: 7th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lee, We really appreciate your kind words and continued support. Thank you for choosing us! Response date: 8th April 2026

Fantastic service

I have never had any problems with them, they offer a fantastic and easy way to save money. Staff are really helpful, polite and patient. This is the only way possible for me to be able to save money so this is very helpful to me and my family. Reviewed on: 30th August 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jade, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 1st September 2025

Savings wait to long

Brilliant just a shame to wait for the savings Reviewed on: 26th August 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nicola, Thank you for leaving us a review. We understand that it can be frustrating to have savings there that you are unable to access, however savings are a huge part of how the credit union runs. Once your loan balance is lower than you savings, you will then be able to withdraw the difference. If you have any questions about your savings, please don't hesitate to get in touch with us at [email protected] Response date: 27th August 2025

Forever paying interest off...

Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every week since 2023 and I still owe £2368 Reviewed on: 15th August 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kitamary, Thank you for your honest feedback. We’re sorry to hear this and would welcome the opportunity to look into it further. Please do reach out if you’d like to talk more. You can email us at [email protected], call us on 01282 691 333 or send us a message via our app. Response date: 15th August 2025

It’s amazing and really fast replies when you contac...

It’s amazing and really fast replies when you contact them Reviewed on: 4th August 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Libby, We’re so pleased to hear you had a good experience – your kind words mean the world to us. Response date: 5th August 2025

Really good service

Absolutely amazing for helping handle your money better and such polite helpful advisors too Reviewed on: 31st July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natasha, Nothing makes us happier than knowing we’ve helped someone take control of their money – thank you for sharing your experience! Response date: 1st August 2025

Ive been with PCCU for a while now and they have alw...

Ive been with PCCU for a while now and they have always been really supportive. They provide excellent services from loans to savings. They also respond to queries quickly not leaving you stranded when you need help Reviewed on: 28th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tarin, Thanks for leaving us a review. Quick, simple and supportive – it’s brilliant to know that’s how your experience felt. Many thanks! Response date: 29th July 2025

Brilliant !?!

Brilliant!! Reviewed on: 27th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jessica, Thanks for sharing – we’re really pleased we could help when you needed us Response date: 28th July 2025

Really easy to use the app very friendly staff...

Really easy to use the app very friendly staff too Reviewed on: 25th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) HI Catherine, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 28th July 2025

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