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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.97 (174 reviews)

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4.95

Based on 174 reviews, last reviewed 30th Aug 2025

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Fantastic service I have never had any problems with them, they offer a fantastic and easy way to save money. Staff are really helpful, polite and patient. This is the ... Read more Reviewed on: 30th August 2025

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (174)

Keep people contact

People contact is second to none. Totally professional. Reviewed on: 4th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Intelligence, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 7th July 2025

The Credit Union has been my Lifeline.

The Credit Union has been my Lifeline. I have been with this Credit Union for approximately 10 years. Primarily it’s for savings as back up when income low. I have used for a small loan many years ago. I have always received good friendly efficient service ( though prefer f2f) online and when originally face to face customer service. I recommend to other people particularly when working with people on low incomes and mention the small loans option so they don’t go to iffy lenders / payday loans etc. Reviewed on: 4th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi DL, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 7th July 2025

I have a Christmas savings and I’m not able to save...

I have a Christmas savings and I’m not able to save alone so with it taken straight away it helps me so much to save it and I get just before Christmas it’s a life saver credit union they’ve helped me out of so many hard times Reviewed on: 4th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gina, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 4th July 2025

PCCU loans and savings

I have been with PCCU since I can remember with various loans and now a savings account. The staff are very friendly and always help when needed. Would definitely recommend to anyone. Reviewed on: 3rd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Showarth, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 4th July 2025

A great way to save and forget it, the staff are so...

A great way to save and forget it, the staff are so helpful and polite in a world of rudeness and rushing, I couldn't recommend then high enough Reviewed on: 3rd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Debbie, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks for recommending us. Response date: 4th July 2025

Always been great and very helpful!

Always been great and very helpful! Always worked within my budget and savings Reviewed on: 3rd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tracy, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 4th July 2025

Always simple to deal with

Always easy to discuss loans, savings or withdrawal. Staff are always easy to talk to and happy to help with any enquiries also explain in detail throughout so you understand everything. Without this company I would struggle to cover the expenses in my life such as christmas, school uniform or sometimes birthdays Reviewed on: 3rd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Melanie, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 4th July 2025

I wouldn't have managed to save without PCCU

I wouldn't have managed to save without PCCU Reviewed on: 2nd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Michelle, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 3rd July 2025

Very quick & prompt very reliable instant access to...

Very quick & prompt very reliable instant access to savings & loans excellent customer service Reviewed on: 2nd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Angela, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 3rd July 2025

One of the best company’s

So helpful and understanding and treat people with so much respect Reviewed on: 2nd July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lauren, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 3rd July 2025

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