Write a review

Newsletter

Go to business site

Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.87 (237 reviews)

View other Northern Community Bank (formerly Pennine Community Credit Union) products

4.87

Based on 237 reviews, last reviewed 16th Aug 2026

22% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

5

Brilliant Brilliant experience and customer service Reviewed on: 16th August 2026

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

Read all reviews Write a review

About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

Review Northern Community Bank (formerly Pennine Community Credit Union): Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (237)

Very easy to save with very helpful customer service...

Very easy to save with very helpful customer service who explain everything very well Reviewed on: 15th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Bronte, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 16th May 2025

I wouldn't put my money anywhere else.

I have used PCCU for over 20 years. I can honestly say every interaction has been positive. The staff are always pleasant, but more than that, they are very knowledgeable about the products and services they provide. I use the savings accounts because of the competitive interest rates. when I needed a short term loan (never had a loan before) I was treated with respect and understanding. I also use the Christmas Club. Every December I have all the money I need to buy the presents, food, and a bottle of wine too! I like that at each AGM money is given to charity. PCCU truly is part of the community. Embedded within the community, for the community. I wouldn't put my money anywhere else. Reviewed on: 11th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi JEC, WOW - Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 15th May 2025

Always go above and beyond to help

Always go above and beyond to help Reviewed on: 10th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jade, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 15th May 2025

Always friendly staff

Always friendly staff and Helpful nothing is no trouble to them Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Edwin, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 15th May 2025

A credit union for the local community run by staff...

A credit union for the local community run by staff who live in the local community Reviewed on: 29th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 29th April 2025

Pccu is great

Pccu is brilliant staff are friendly always they when I'm in need of a little extra cash savings are great especially the christmas savings account as its a big help covering the cost of Christmas east year Reviewed on: 28th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Alison, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 29th April 2025

Their customer service team are amazing, so helpful...

Their customer service team are amazing, so helpful and friendly. Helped me sort out my issue very efficiently Reviewed on: 25th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Susan, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 28th April 2025

Excelant company highly reccomend good customer serv...

Excelant company highly reccomend good customer service very friendly and helpfull good products on offer always willing to help out and go the extra mile explaining things and very good way of saving money whilst helping the community Reviewed on: 19th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Colin, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd April 2025

SAVINGS and LOANS

Credit union encourage people to save which l think is excellent. The staff are always very professional and helpful. Credit union is the only company that l would go to for a loan. 10 out 10 for everything.. Reviewed on: 18th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Pauline, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 23rd April 2025

Always keep a check on your money

Always keep a check on money that is transferred in, and always polite and professional when you visit Branch Reviewed on: 17th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Andy, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd April 2025

Do you have a different Northern Community Bank (formerly Pennine Community Credit Union) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Online Saver Plus
from Triodos Bank 4.82 from 553 reviews
Savings
from Darlington Building Society 4.86 from 12547 reviews
Instant Access Account
from Principality Building Society 4.22 from 5 reviews

Want to see more from Northern Community Bank (formerly Pennine Community Credit Union)?

Loans
from Northern Community Bank (formerly Pennine Community Credit Union) 4.92 from 1332 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub