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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.87 (237 reviews)

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4.87

Based on 237 reviews, last reviewed 16th Aug 2026

22% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

5

Brilliant Brilliant experience and customer service Reviewed on: 16th August 2026

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (237)

PCCU is brilliant.

PCCU is brilliant and very helpful, they have gone above and beyond for me twice now and I cant rate them enough. Always been skeptical about credit unions but pccu make everything easy to understand and whether you contact them via phone or message always greeted with great customer service. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jessica, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 24th June 2025

The staff are always friendly and helpful.

The staff are always friendly and helpful. I use the app now but I know I can phone and talk to a real person when I need to. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rose, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd June 2025

It’s my first ever time I’ve been able to save money...

It’s my first ever time I’ve been able to save money without spending it and thanks for credit union helping me along the way to do this saving for me. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelly, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd June 2025

Love pccu great for lots of savings including long t...

Love pccu great for lots of savings including long term savings, Christmas savings and instant access, plus great for loans. Would recommend it to anyone. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Miss S Gracie, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd June 2025

Brilliant service, easy to safe and lots of loan opt...

Brilliant service, easy to safe and lots of loan options Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ashleigh, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

Pennine community credit union is helpful and fast r...

Pennine community credit union is helpful and fast responding what ever you ask or need they help..100% recommend no one would be let down with this credit union Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Amy, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd June 2025

Very helpful and available for other services

Very helpful and available for other services Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lauren, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 23rd June 2025

Always very helpful and informative

Always very helpful and informative Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Cassie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

Easy banking

Very efficient with excellent customer service. Every effort is made to deal with a query. PCCU makes banking easy for those who don't want complicated banking and lives up to being a community service. Members are kept up to date with relevant information. Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sheila, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd June 2025

Great customer service, always happy to help

Great customer service, always happy to help with queries and staff never rush you, they really take the time to understand your savings goals and advise you on products. Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Frances, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd June 2025

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