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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.87 (226 reviews)

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4.87

Based on 226 reviews, last reviewed 28th May 2026

5000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Local banking for local folk I use the Colne branch and have saved with them since being introduced to the bank by my mum. Fabulous helpful staff and we are so lucky to have a fac... Read more Reviewed on: 28th May 2026

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (226)

Great staff always willing to help with your queries...

Great staff always willing to help with your queries,help also on app and online. I have been with Northern community bank for years and have had nothing but great interactions with them. Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Glynn, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 22nd May 2026

They happy to help

Always so nice and helpful love it Reviewed on: 21st May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Atia, Thanks for sharing – we’re really pleased we could help when you needed us Response date: 22nd May 2026

Absolutely brilliant lovely people

Absolutely brilliant lovely people Reviewed on: 19th May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paige, We’re so pleased to hear you had a good experience – your kind words mean the world to us. Response date: 20th May 2026

Fantastic customer service very helpful and would hi...

Fantastic customer service very helpful and would highly recommend and brilliant to save up Reviewed on: 18th May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Yvonne, What a great review – thank you! We’re so glad we could help, and we really appreciate the recommendation. Response date: 19th May 2026

Love the service provided, very easy to use and they...

Love the service provided, very easy to use and they are very professional Reviewed on: 28th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sarah, Your feedback has made our day – thank you! We’re always here if you need us again. Response date: 29th April 2026

My wake xx

I use for my savings for my wake. All ways friendly Reviewed on: 24th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi J Radcliffe, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Response date: 27th April 2026

Always friendly and professional advice.

Always friendly and professional advice. Reviewed on: 20th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Andy, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 21st April 2026

Staff are very approachable and helpful.

Staff are very approachable and helpful. Nothing is too much trouble and even manage to sort any errors I may have made when transferring money on line Reviewed on: 17th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mrs E, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Response date: 20th April 2026

Still excellent service

I’ve been with the Northern bank since it started up in the Pendle area. I can’t fault them for their service, whether saving or loans. I do use the App but also for the ‘face to face’ and ability to speak to someone on the phone when necessary. Thank you for all your work over the years. Reviewed on: 17th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mary, We really appreciate your kind words and continued support. Thanks for being part of the Northern Community Bank family. Response date: 20th April 2026

The Excellent staff

The Excellent staff are very knowledgeable and helpful and go out of their way to help you Reviewed on: 17th April 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Edwin, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 17th April 2026

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