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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

4.87
Based on 226 reviews, last reviewed 28th May 2026
5000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
3 star
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0%
2 star
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0%
See only 1 star reviews
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Latest highest rating:

5

Local banking for local folk I use the Colne branch and have saved with them since being introduced to the bank by my mum. Fabulous helpful staff and we are so lucky to have a fac... Read more Reviewed on: 28th May 2026
SJ C's avatar
SJ C

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025
Kitamary's avatar
Kitamary

About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (226)

Easy to set up account, great app for ease of use an...

5
Easy to set up account, great app for ease of use and lovely helpful staff Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gillian, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 1st July 2025
Pennine Community Credit Union's logo
Northern Community Bank (formerly Pennine Community Credit Union)

Always welcoming in branch.

5
Always welcoming in branch. Nothing too much trouble. Good communication in person and via technology. Great to be able to save for Christmas knowing my money is safe for when I need it. Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Heather, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025
Pennine Community Credit Union's logo
Northern Community Bank (formerly Pennine Community Credit Union)

Great help and very friendly people

5
Great help and very friendly people Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leanne, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025
Pennine Community Credit Union's logo
Northern Community Bank (formerly Pennine Community Credit Union)

Excellent services!

5
Easy to use app, for savings and withdrawals and on the occasion I've had to call, excellent customer service. Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kim, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025
Pennine Community Credit Union's logo
Northern Community Bank (formerly Pennine Community Credit Union)

PCCU, are awesome

5
Never had a problem with PCCU, staff are always polite & helpful Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kirsty, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025
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Northern Community Bank (formerly Pennine Community Credit Union)

Very helpful company friendly staff too

5
Very helpful company friendly staff too Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rita, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025
Pennine Community Credit Union's logo
Northern Community Bank (formerly Pennine Community Credit Union)

I have been with pccu for many years now and have al...

5
I have been with pccu for many years now and have always had a great experience with them. I would definitely recommend them to family and friends Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi June, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 1st July 2025
Pennine Community Credit Union's logo
Northern Community Bank (formerly Pennine Community Credit Union)

Excellent customer service very helpful and quick re...

5
Excellent customer service very helpful and quick response Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025
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Northern Community Bank (formerly Pennine Community Credit Union)

Absolutely brilliant lovely staff

5
Absolutely brilliant lovely staff Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paige, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025
Pennine Community Credit Union's logo
Northern Community Bank (formerly Pennine Community Credit Union)

Fast service when wanting to make a withdrawal or en...

5
Fast service when wanting to make a withdrawal or enquiry & Friendly staff Reviewed on: 30th June 2025
Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Deborah, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025
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Northern Community Bank (formerly Pennine Community Credit Union)

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