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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.97 (172 reviews)

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4.95

Based on 172 reviews, last reviewed 15th Aug 2025

739% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

It’s amazing and really fast replies when you contac... It’s amazing and really fast replies when you contact them Reviewed on: 4th August 2025

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (172)

Great service & products

Never had a problem, all members of staff I've encountered have been friendly, polite & helpful Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kirsty, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 20th June 2025

Staff always helpful informative and friendly.

Staff always helpful informative and friendly. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Janet, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

PCCU Amazing Products

I have been using PCCU for years and it’s the best savings account and has really helped me manage my finance. The Christmas Club savings account is excellent and has helped me during end of the year. Staff are always helpful and easygoing. The PCCU app is so easy to navigate. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rashid, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 20th June 2025

Well run company

Well run company I have some questions for them always been answered quickly. Reviewed on: 24th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lawrence, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 28th May 2025

Always there to give sound advice.

Always on hand ti give sound advice, and always check when you have a deposit or withdrawal to make sure there is no suspicious activity. Reviewed on: 15th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Andy, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th May 2025

Very easy to save with very helpful customer service...

Very easy to save with very helpful customer service who explain everything very well Reviewed on: 15th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Bronte, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 16th May 2025

I wouldn't put my money anywhere else.

I have used PCCU for over 20 years. I can honestly say every interaction has been positive. The staff are always pleasant, but more than that, they are very knowledgeable about the products and services they provide. I use the savings accounts because of the competitive interest rates. when I needed a short term loan (never had a loan before) I was treated with respect and understanding. I also use the Christmas Club. Every December I have all the money I need to buy the presents, food, and a bottle of wine too! I like that at each AGM money is given to charity. PCCU truly is part of the community. Embedded within the community, for the community. I wouldn't put my money anywhere else. Reviewed on: 11th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi JEC, WOW - Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 15th May 2025

Always go above and beyond to help

Always go above and beyond to help Reviewed on: 10th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jade, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 15th May 2025

Always friendly staff

Always friendly staff and Helpful nothing is no trouble to them Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Edwin, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 15th May 2025

A credit union for the local community run by staff...

A credit union for the local community run by staff who live in the local community Reviewed on: 29th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 29th April 2025

Review Northern Community Bank (formerly Pennine Community Credit Union): Savings now

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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

739% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Northern Community Bank (formerly Pennine Community Credit Union): Savings now

Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (172)

Great service & products

Staff always helpful informative and friendly.

PCCU Amazing Products

Well run company

Always there to give sound advice.

Very easy to save with very helpful customer service...

I wouldn't put my money anywhere else.

Always go above and beyond to help

Always friendly staff

A credit union for the local community run by staff...

Review Northern Community Bank (formerly Pennine Community Credit Union): Savings now

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