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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.97 (174 reviews)

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4.95

Based on 174 reviews, last reviewed 30th Aug 2025

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

3 star

2 star

Latest highest rating:

5

Fantastic service I have never had any problems with them, they offer a fantastic and easy way to save money. Staff are really helpful, polite and patient. This is the ... Read more Reviewed on: 30th August 2025

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (174)

Always friendly staff

Always friendly staff and Helpful nothing is no trouble to them Reviewed on: 9th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Edwin, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 15th May 2025

A credit union for the local community run by staff...

A credit union for the local community run by staff who live in the local community Reviewed on: 29th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 29th April 2025

Pccu is great

Pccu is brilliant staff are friendly always they when I'm in need of a little extra cash savings are great especially the christmas savings account as its a big help covering the cost of Christmas east year Reviewed on: 28th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Alison, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 29th April 2025

Their customer service team are amazing, so helpful...

Their customer service team are amazing, so helpful and friendly. Helped me sort out my issue very efficiently Reviewed on: 25th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Susan, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 28th April 2025

Excelant company highly reccomend good customer serv...

Excelant company highly reccomend good customer service very friendly and helpfull good products on offer always willing to help out and go the extra mile explaining things and very good way of saving money whilst helping the community Reviewed on: 19th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Colin, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd April 2025

SAVINGS and LOANS

Credit union encourage people to save which l think is excellent. The staff are always very professional and helpful. Credit union is the only company that l would go to for a loan. 10 out 10 for everything.. Reviewed on: 18th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Pauline, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 23rd April 2025

Always keep a check on your money

Always keep a check on money that is transferred in, and always polite and professional when you visit Branch Reviewed on: 17th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Andy, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd April 2025

Community banking at it’s best.

A bank that is there for its customers. Good savings rates. Easy to set up. Looks after its customers and community. Reviewed on: 13th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi KH, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th April 2025

Community minded

A company that gives godd service Reviewed on: 12th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shelagh, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th April 2025

Very friendly plus easy to use app

Very friendly plus easy to use app Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stu, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th April 2025

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