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Northern Community Bank (formerly Pennine Community Credit Union): Savings reviews

Name: Savings
Rating: 4.96 (200 reviews)

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4.96

Based on 200 reviews, last reviewed 20th Apr 2026

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

4

Always friendly and professional advice. Always friendly and professional advice. Reviewed on: 20th April 2026

Latest lowest rating:

1

Forever paying interest off... Never pay the interest off paying too much apr every week it’s not even taking my loans I’ve had off them down , 5 loans of £560 , paying £24 every ... Read more Reviewed on: 15th August 2025

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About this product

At Northern Community Bank, saving is 'easy and simple'.

There are no account fees, no annual charges, and no need to set up direct debits or standing orders.
Whether you’re putting away a little or a lot, you can save up to £85,000, protected by the FSCS.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Savings reviews (200)

Always very helpful and informative

Always very helpful and informative Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Cassie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

Easy banking

Very efficient with excellent customer service. Every effort is made to deal with a query. PCCU makes banking easy for those who don't want complicated banking and lives up to being a community service. Members are kept up to date with relevant information. Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sheila, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd June 2025

Great customer service, always happy to help

Great customer service, always happy to help with queries and staff never rush you, they really take the time to understand your savings goals and advise you on products. Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Frances, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd June 2025

Helping me save more money

I’m learning to save money because of the money I’m already saving with pennine , they’ve helped anytime I’ve needed and all together is a good company Reviewed on: 21st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jenny, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd June 2025

Simple quick and easy to use with helpful staff

Simple quick and easy to use with helpful staff Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jane, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 20th June 2025

Credit union is fantastic and helps me out so much,...

Credit union is fantastic and helps me out so much, the staff are friendly and always respond quickly.. have recommended to family & friends regarding both loans and savings. Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jade, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation to your friends and family. Many thanks! Response date: 20th June 2025

Outstanding

This is a great way for saving and quick and easy to do that I've recommended to many of my family and friends. They've also said how quick, easy and fantastic way to save up for special events like birthdays, Christmas and so on. All the staff has always been friendly and helpful. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stephanie, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks for recommending us! Response date: 20th June 2025

Excerlent and love the savein part

Excerlent and love the savein part Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gemma, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

Great service & products

Never had a problem, all members of staff I've encountered have been friendly, polite & helpful Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kirsty, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 20th June 2025

Staff always helpful informative and friendly.

Staff always helpful informative and friendly. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Janet, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

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