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Plata: Personal loans reviews

View other Plata products
4.94
Based on 12,796 reviews, last reviewed 26th Mar 2026
451800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Simple quick and easy. Simple quick and easy. Very straight forward Reviewed on: 26th March 2026
alison robb's avatar
alison robb

Latest lowest rating:

1

I recently took out a plata loan and have regretted it. I recently took out a plata loan and have regretted it. I recently lost my father and explained this to plata they were not very empathetic. When paym... Read more Reviewed on: 17th March 2026
Zoe 's avatar
Zoe
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About this product

Plata offer personal loans from £2,000 to £25,000 that can be repaid over 12 – 60 months.

You can apply for a Plata personal loan on-line and there’s a live chat facility if you need help. Monthly payments can be made on the date you choose and there are no fees.

Plata personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Plata before, you can also leave a review and share your experience.

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Plata Personal loans reviews (12796)

Plata are very easy to use, straight forward and quick!

5
Plata are very easy to use, straight forward and quick! Haven't had any issues since using them so am neutral regarding customer service. But in my experience so far, a great option for borrowing when stuck. Reviewed on: 23rd April 2025
Dom B's avatar
Dom B

Fully digital experience.

5
Fully digital experience. No humans in the loop. Simple product to understand and use Reviewed on: 23rd April 2025
Patrick McEvoy's avatar
Patrick McEvoy

Everything was understanding and explain very easily

5
Everything was understanding and explain very easily Reviewed on: 23rd April 2025
Simon P's avatar
Simon P

Excellent service!

5
Excellent service! I got my loan approved straight away. Reviewed on: 23rd April 2025
FS's avatar
FS

Excellent company to deal from start to finish would...

5
Excellent company to deal from start to finish would highly recommend Reviewed on: 23rd April 2025
Rachael B's avatar
Rachael B

Plata has been extremely easy to use allowing me to...

5
Plata has been extremely easy to use allowing me to make extra payments when necessary. It gives me clear guidance on my interest rates and repayment options. Reviewed on: 23rd April 2025
Amy Holmes's avatar
Amy Holmes

Very good customer service.

5
Very good customer service. Plata Reviewed on: 23rd April 2025
Omowunmi 's avatar
Omowunmi

I cannot pay it off, is horrible

1
I cannot pay it off, is horrible Reviewed on: 23rd April 2025
Marcin S's avatar
Marcin S
Reply from Plata Hi Marcin, Thank you for your feedback which we are sorry to read. We have tried to investigate your feedback further, but we have been unable to identify your account. Plata offers multiple forbearance or repayment options, and we would like the opportunity to discuss these with you. Could you please reach out to our team on 0330 165 5125 and a member of staff will be happy to help. Kind regards, Plata. Response date: 29th April 2025
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Plata

Plata have been easy to deal with at all times from...

5
Plata have been easy to deal with at all times from applying to speaking to customer services when I need d an answer to my question, there customer service was one of the best I have encountered dealing with any financial service, the advisor was excellent Reviewed on: 23rd April 2025
Shirley S's avatar
Shirley S

Great service delivered efficiently with no fuss

5
Great service delivered efficiently with no fuss Reviewed on: 22nd April 2025
Alan Q's avatar
Alan Q

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