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Abound: Personal loans reviews

View other Abound products
4.79
Based on 18,072 reviews, last reviewed 21st May 2026
712800% increase in 5 star reviews
in the past 90 days
2900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Very good team, very helpful and resourceful Very good team, very helpful and resourceful Reviewed on: 21st May 2026
Jerry M's avatar
Jerry M

Latest lowest rating:

1

Shocking that you can’t call up to speak to a real h... Shocking that you can’t call up to speak to a real human Reviewed on: 20th April 2026
Bernadeta M's avatar
Bernadeta M
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About this product

Abound offer personal loans for amounts between £2,000 and £10,000.

When making a lending decision, Abound look at the full picture – what you earn, how you spend and what’s left at the end rather than only looking at your credit score.

Abound personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Abound before, you can also leave a review and share your experience.

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Abound Personal loans reviews (18072)

Easy to fill in forms and quick decision on loan

5
Easy to fill in forms and quick decision on loan Reviewed on: 24th March 2026
Mike D's avatar
Mike D

Flawless customer service!

5
I have worked in the same job for 14 years, always had the same date of pay, and got given a very last minute decision that my employer was changing my date of pay, delaying wages going into my account for 6 weeks. I emailed Abound customer services to request a change of my payment date to now reflect me new date of pay from my employer, and this was done within 48 hours, with no hesitation, no follow up requests or back and forth of unnecessary information, or questions asked, just straight forward exceptional service to actually benefit me as a customer during a stressful time. Roseanna emailed me straight back telling me my request had been carried out, and took effect immediately. You are a fantastic company to deal with, and from my perspective, put customers first, which is unusual on this current climate, which is exactly the type of company I want to give my business to. Thank you, Natalie. Reviewed on: 24th March 2026
Natalie Brown's avatar
Natalie Brown

Reliable and seamless service

5
Abound loan have been reliable and they have truly gone above and beyond on serving my needs. Reviewed on: 24th March 2026
Temitope Ogungbe 's avatar
Temitope Ogungbe

Easy to use and very quick decision

5
Easy to use and very quick decision Reviewed on: 24th March 2026
Zafar 's avatar
Zafar

The experiance I had so far war good .

3
The experiance I had so far war good . Reviewed on: 24th March 2026
Andrei I's avatar
Andrei I

I recommend to use this system , easy going and very...

5
I recommend to use this system , easy going and very helpful Reviewed on: 24th March 2026
Travel's avatar
Travel

Overall take: Abound looks strong on the customer si...

5
Overall take: Abound looks strong on the customer side and pretty positive on the employee side, with the usual fintech caveat that it’s still a fast-moving, startup-style company. It uses Open Banking plus AI-led underwriting to offer personal loans and has been expanding fast, including a move into mortgages in January 2026.  For customers, the headline signal is its Trustpilot score of 4.9/5 from about 20,700+ reviews. Reviews repeatedly praise the application flow as simple, quick, and transparent, with some customers saying funds arrived very fast after approval. That’s a very strong public-review profile, though of course Trustpilot skews toward people motivated to post and shouldn’t be treated as the whole story.  For employees, Glassdoor is also positive: 4.6/5 overall, with 100% saying they’d recommend the company to a friend, and category scores around 4.5 for culture and values, 4.4 for compensation/benefits, and 4.1 for work-life balance. Comments highlighted a friendly team, learning opportunities, and good culture; the mild downside mentioned is basically the classic “small fintech/startup” environment and structure.  On the business-health side, Abound appears to be scaling aggressively. Reporting in late 2025 said it had passed £1 billion in total lending volume, and in early 2026 it announced up to £250 million in financing from Deutsche Bank plus an acquisition of Ahauz to enter the mortgage market. That suggests real momentum, though some of these figures come from company-linked or press-release-style coverage, so I’d treat them as broadly indicative rather than independent proof of quality Reviewed on: 24th March 2026
Seth O's avatar
Seth O

User friendly and fair rates

5
I have found the process of applying for an abound loan very simple. The funds were sent not long after I was approved. I find the Abound website very simple to use to make payments before the due date/ extra payments. You are able to top up your loan aswell if needed. If I could suggest one change it would be to create an app rather than the website. Reviewed on: 24th March 2026
Nicola T's avatar
Nicola T

Good team

5
Good service and verry eassy to aply. Reviewed on: 24th March 2026
Neculai boghean's avatar
Neculai boghean

Great service

5
Great service. Friendly staff. Quick. Reviewed on: 24th March 2026
Daniel L's avatar
Daniel L

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