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Acorn Community Bank: Savings reviews

4.93
Based on 378 reviews, last reviewed 19th Aug 2025
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

4

great value for money would recommend to anyone. Great customer service Great rates and great value for money. Reviewed on: 19th August 2025
Marie K's avatar
Marie K

Latest lowest rating:

1

Neutral. I missed the human interaction when setting up my account recently account and feel overwhelmed with information in the website. I only set up because... Read more Reviewed on: 20th July 2025
Michelle's avatar
Michelle

About this product

Acorn Community Bank offer a range of savings accounts including the Acorn Saver, the Surplus Saver, the PrizeSaver and the Regular Savings Account.

For most accounts you’ll already need to be a member of Acorn Community Bank, but when you join, a Regular Savings Account will be opened automatically for you.

Acorn Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Savings reviews (378)

Always great customer service very good at letting u...

5
Always great customer service very good at letting us know any up coming issues or important dates quick to sort loans and problems very personal touch un lime high Street banks Reviewed on: 9th May 2024

Excellent credit union for savers!

5
Acorn is a great credit union that offers great service. They clearly share information and updates via email and on their website. Online banking simple is simple to use with useful FAQs on a separate page. The friendly and helpful staff over the phone do a brilliant job answering questions and processing transactions. Reviewed on: 8th May 2024

I have only been saving with Acorn but when I need t...

5
I have only been saving with Acorn but when I need to access my accounts after the tranfering from the Swan they were very efficient. I had excellent customer care. That has so far been m experience at it was very positve. Reviewed on: 8th May 2024

Very polite and helpful staffs.

5
Very polite and helpful staffs. The service is excellent. Reviewed on: 8th May 2024

Speedy efficiency

5
When I urgently needed a paper copy of my statement, their efficiency was breathtaking! Reviewed on: 8th May 2024

Have been a member for almost 2 decades, an l have n...

5
Have been a member for almost 2 decades, an l have no regret as I have always been treated as a person and not just a member. Professionalism nutured by experience. Reviewed on: 8th May 2024

Super easy to use web site

5
Super easy to use web site, with delightful staff when direct contact is needed, Delighted to be a long term supporter. Love squirelling my savings away. Reviewed on: 7th May 2024

Great experience.

4
Great experience. I have been with the team for a long while Reviewed on: 7th May 2024

Makes saving easy

5
The acorn staff are so helpful and have encouraged me to join various saving schemes which really help get through the "rainy days" Reviewed on: 7th May 2024

Easy to set up an account.

5
Easy to set up an account. Lots of good communication throughout the year Reviewed on: 7th May 2024

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