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Acorn Insurance: Taxi insurance reviews

4.53
Based on 87 reviews, last reviewed 10th Sep 2026
1200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
1%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am very Beth happy the is good good service no com... I am very Beth happy the is good good service no complains Reviewed on: 10th September 2026
Ibrahim y's avatar
Ibrahim y

Latest lowest rating:

1

I called today customer service as a rider damage my... I called today customer service as a rider damage my car and all i got was a genuine "middle finger" she told me that my options are as follow: claim ... Read more Reviewed on: 25th August 2026
Iustin Isuf's avatar
Iustin Isuf

About this product

Acorn Insurance offer annual and short-term taxi insurance policies.

Acorn Insurance also specialises in helping people who may have previous claims, driving convictions, or points on their licence. There are unlimited mileage options and public liability insurance as standard on annual policies.

Acorn taxi insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Insurance before, you can also leave a review and share your experience.

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Acorn Insurance Taxi insurance reviews (87)

Accorn Manchester Toni Taz Joe chantel vicky Jake al...

5
Accorn Manchester Toni Taz Joe chantel vicky Jake all the way Reviewed on: 12th September 2025

All ok and easy on the pohen customer service team a...

5
All ok and easy on the pohen customer service team are very helpful and friendly thank you very much Reviewed on: 12th September 2025

Great rates good customer service

5
Great rates good customer service Reviewed on: 12th September 2025

Always had great clear conversations and excellent...

5
Always had great clear conversations and excellent customer service. West London branch puts acorn on the taxi. Abayd especially. Very professional and an asset to the company Reviewed on: 12th September 2025

It is good and easy to change my taxi insurance.

5
It is good and easy to change my taxi insurance. Reviewed on: 12th September 2025

I recently called to cancel my policy

5
I recently called to cancel my policy and spoke with Natasha. She was incredibly helpful and made the whole process smooth and stress-free. She took the time to explain everything clearly and ensured everything was sorted out quickly. I truly appreciate her professionalism and support. Reviewed on: 12th September 2025

Excellent manners and very helpful

5
Excellent manners and very helpful Reviewed on: 12th September 2025

putting the customer first and ensuring a good outcome.

5
putting the customer first and ensuring a good outcome. Great training for the staff with support form the management staff. Complaints are dealt with fairly and with non-bias with great support from the complaints team. Reviewed on: 12th August 2025

Unbeatable prices

4
The sales representative went out of her way to beat my renewal quote and make my experience smooth and easy. I would highly recommend them to my fellow taxi drivers. Reviewed on: 25th July 2025

I love acorn they are the best in my opinion...

5
I love acorn they are the best in my opinion Reviewed on: 20th July 2025

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