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Acorn Insurance: Taxi insurance reviews

Name: Taxi insurance
Rating: 4.83 (30 reviews)

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4.88

Based on 30 reviews, last reviewed 12th Aug 2025

2600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

putting the customer first and ensuring a good outcome. putting the customer first and ensuring a good outcome. Great training for the staff with support form the management staff. Complaints are dealt with... Read more Reviewed on: 12th August 2025

Latest lowest rating:

1

Avoid The police was non auto renewal. I send a few emails that I don't want next year insurance with them. Without my permission they renewed the policy... Read more Reviewed on: 10th November 2023

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About this product

Acorn Insurance offer annual and short-term taxi insurance policies.

Acorn Insurance also specialises in helping people who may have previous claims, driving convictions, or points on their licence. There are unlimited mileage options and public liability insurance as standard on annual policies.

Acorn taxi insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Insurance before, you can also leave a review and share your experience.

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Acorn Insurance Taxi insurance reviews (30)

Overall experience is Excellent Service

Overall experience is Excellent Service Reviewed on: 9th July 2025

great teams across the business delivering the best...

great teams across the business delivering the best outcomes for customers. Reviewed on: 9th July 2025

Best around!

with highly skilled and trained staff Acorn always go above and beyond to get the job done! Reviewed on: 9th July 2025

Positive Customer Experiences

When speaking with customers I regularly receive positive feedback of not only how competitive we are but on our honest, polite, helpful and excellent customer service support to customers. I personally have received 100% positive feedback on CSATS for customer service satisfaction which is testament to our company values. Reviewed on: 9th July 2025

Excellent service.

Excellent service. Very transparent and clear in the work done. Happy customers and employees are the result of their service. Reviewed on: 9th July 2025

Amazing customer service from start to finish!

Amazing customer service from start to finish, knowledgeable about the products and made the process very straight forward! Reviewed on: 9th July 2025

Incredible!

Incredible! first class service, supported and helped me every step of the way! Reviewed on: 9th July 2025

Friendly positive professional and friendly company...

Friendly positive professional and friendly company friendly people Reviewed on: 9th July 2025

Insurance that fits the individual.

Insurance that fits the individual. Attentive staff. Reviewed on: 9th July 2025

Brilliant Employers

Acorn has a been a great place to work, having worked her for almost 7 years the support from not only a professional level but also on a personal level in offering support for development and growth has been second to none! I would recommend anyone to come work for acorn, we offer fantastic reward scheme and business recognition for each and every colleague. Anyone looking for fantastic opportunities in a number of different roles this is the place to look. Reviewed on: 9th July 2025

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