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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22478 reviews)

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4.58

Based on 22,478 reviews, last reviewed 21st Aug 2026

314% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Had a claim recently easy to deal with and fair outc... Had a claim recently easy to deal with and fair outcome Reviewed on: 21st August 2026

Latest lowest rating:

2

Car insurance trippled after being with them for 8 y... Car insurance trippled after being with them for 8 years and having no claims in that time Reviewed on: 20th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22478)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

As a new customer to Admiral so far I have been most impressed.

No problems at all in arranging my motor car insurance, my very grateful thanks to the young lady who so effortlessly guided me through it. Reviewed on: 6th September 2018

Much better than Hastings!

Had no issues at all joining Admiral, they would happily respond to emails/calls etc. The company is more about its customers than the money in their CEOs pocket. Reviewed on: 6th September 2018

Friendly and reliable

Everyone I have been in contact with have been friendly and have always helped me to the best of their ability. Realise when mistakes are made, even when it means that your renewal price goes down. Reviewed on: 6th September 2018

In Admiral We Trust

A ttentive D edicated M indful I ncisive R eliable A daptable L ow-cost Reviewed on: 6th September 2018

Great

No problems with Admiral, had little contact with them but they have been very helpful when needed. Reviewed on: 6th September 2018

Brilliant service and price

Received a brilliant service and a huge saving on our car insurance! Reviewed on: 6th September 2018

Car insurance

This is my 2nd year car insurance and they were by far the cheapest and they offered the best of everything! Definitely would recommend to friends and family! Had a really good experience so far! Reviewed on: 6th September 2018

Good bunch of people at the other end of a telephone

have only had great service from Admiral and helps when you can actually speak to someone or get advice fast Reviewed on: 6th September 2018

Good but be careful of renewal quotes

Great customer service and generally no problems. My issue was my quote for my automatic car renewal; it was around £200 more expensive than many other company quotes provided on comparison websites. However after speaking to customer services they were able to match the cheaper quotes, but why make it more expensive in the first place? Reviewed on: 6th September 2018

Always been helpful - and at a great price!

Admiral have always been helpful, polite and easy to talk to on the odd occasion I have needed to contact them for a policy update, or with a query. I'm happy to be insured by them and feel they offer a competitive price for their services. I would definitely recommend them! Reviewed on: 6th September 2018

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