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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11789 reviews)

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4.74

Based on 11,789 reviews, last reviewed 22nd Aug 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Cheaper premiums this year than previous years. Cheaper premiums this year than previous years. Good website, clear pricing, straightforward renewal process. Reviewed on: 20th August 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11789)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Friendly and helpful

When I switched from another company for my car insurance it was easy to do and they price was much better. Then I also switched my home insurance with a better price. It wasn’t made completely clear when the payment was taken but when I contacted admiral again,someone explained it thoroughly. Reviewed on: 16th September 2018

Very responsive

The employees know there product and are sure of their facts. Detailed resposes Reviewed on: 15th September 2018

very good

Admiral was the best deal I found after shopping around for my home insurance and I'm sticking with them when I move house. Reviewed on: 15th September 2018

efficient friendly service

no long telephone wait times, already friendly and eager to help Reviewed on: 14th September 2018

Great Service

Great Customer Service and cheaper than competitors Reviewed on: 13th September 2018

Amazing 5 star

Excellent customer service, no waiting in long queues and to top it off I saved over £200. Thank u Admiral Reviewed on: 10th September 2018

Overall v good

Responsive and generally call back if arranged. Competitive on price. Documents easy to access online. Reviewed on: 10th September 2018

Easy to purchase and great service

Great customer service when I spoke to them in the call centre Reviewed on: 10th September 2018

excellent

Admiral is a very reliable insurer, its Customer service is very helpful and proactive in suggesting how to save extra money, even if not asked. Definitely recommended Reviewed on: 10th September 2018

Excellent customer service

Admiral saved my household a great deal of money on multi-car insurance and house insurance. The customer service was excellent, with friendly, helpful staff. Reviewed on: 9th September 2018

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