Allied Irish Bank - AIB Reviews

Ratings based on 12 reviews Last review 4 days ago
3.75 / 5Great overall rating

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Your Allied Irish Bank - AIB Reviews (12)

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26th November 2020

Terrible

Appalling behaviour from a bank... Singed up to a quarterly subscription with a merchant that did not deliver on their promise, this was back in May this year. After 10 days of back and forth with the merchant, I decided to claim a chargeback instead...

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Appalling behaviour from a bank... Singed up to a quarterly subscription with a merchant that did not deliver on their promise, this was back in May this year. After 10 days of back and forth with the merchant, I decided to claim a chargeback instead as it was going nowhere. Little did I know then that 6 months later I now have been charged 3 times by the merchant for a total of $900. I was assured by AIB that the merchant had no authorization for my card. After 10 emails, dozens of phone calls with the AIB bank. Finally opened a complaint after 5 months with the bank to get he issue resolved. Received a letter to say complaint had been received and they would be in touch by the 18th of November. Just received a letter from the bank now stating that they were not going to respond to my complaint again and if I still had an issue to take it up with the Ombudsman. $900 down and about 30 hours of back and forth and this is my treatment. I currently have personal banking, business banking and a mortgage with AIB but not for long….

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1st January 2018

Ok

I have had an account for many years and have finally reached the end of my tether. I used to receive contact with statements, important information etc, now I do not receive any of this. They've also closed all the branches. So yes 2018 I'm going to...

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I have had an account for many years and have finally reached the end of my tether. I used to receive contact with statements, important information etc, now I do not receive any of this. They've also closed all the branches. So yes 2018 I'm going to move suppliers.

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9th February 2017

Great service

An excellent bank to deal with. All staff are very professional and knowledgable. They quickly resolve any issue and provide individual service. This is not a mega national bank with little or no care for customers, but a strong regional bank with...

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An excellent bank to deal with. All staff are very professional and knowledgable. They quickly resolve any issue and provide individual service. This is not a mega national bank with little or no care for customers, but a strong regional bank with strong dedication to the areas they service. Their online banking experience is easy and friendly. They need to increase their ACH transfer limits for customers.