Allied Irish Bank - AIB Reviews

Ratings based on 12 reviews Last review 4 days ago
3.75 / 5Great overall rating

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Your Allied Irish Bank - AIB Reviews (12)

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26th November 2020

Terrible

Appalling behaviour from a bank... Singed up to a quarterly subscription with a merchant that did not deliver on their promise, this was back in May this year. After 10 days of back and forth with the merchant, I decided to claim a chargeback instead...

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Appalling behaviour from a bank... Singed up to a quarterly subscription with a merchant that did not deliver on their promise, this was back in May this year. After 10 days of back and forth with the merchant, I decided to claim a chargeback instead as it was going nowhere. Little did I know then that 6 months later I now have been charged 3 times by the merchant for a total of $900. I was assured by AIB that the merchant had no authorization for my card. After 10 emails, dozens of phone calls with the AIB bank. Finally opened a complaint after 5 months with the bank to get he issue resolved. Received a letter to say complaint had been received and they would be in touch by the 18th of November. Just received a letter from the bank now stating that they were not going to respond to my complaint again and if I still had an issue to take it up with the Ombudsman. $900 down and about 30 hours of back and forth and this is my treatment. I currently have personal banking, business banking and a mortgage with AIB but not for long….

Holly Breen's avatarHolly Breen
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1st January 2018

Ok

I have had an account for many years and have finally reached the end of my tether. I used to receive contact with statements, important information etc, now I do not receive any of this. They've also closed all the branches. So yes 2018 I'm going to...

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I have had an account for many years and have finally reached the end of my tether. I used to receive contact with statements, important information etc, now I do not receive any of this. They've also closed all the branches. So yes 2018 I'm going to move suppliers.

Sam Cassidy's avatarSam Cassidy
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9th February 2017

Great service

An excellent bank to deal with. All staff are very professional and knowledgable. They quickly resolve any issue and provide individual service. This is not a mega national bank with little or no care for customers, but a strong regional bank with...

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An excellent bank to deal with. All staff are very professional and knowledgable. They quickly resolve any issue and provide individual service. This is not a mega national bank with little or no care for customers, but a strong regional bank with strong dedication to the areas they service. Their online banking experience is easy and friendly. They need to increase their ACH transfer limits for customers.

Anonymous's avatarAnonymous
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