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AllClear: Travel insurance reviews

View other AllClear products
4.83
Based on 6,902 reviews, last reviewed 2nd Jan 2026
100% decrease in 5 star reviews
in the past 90 days
92% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Cover was exactly what I wanted at a great price Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026
Russ's avatar
Russ

Latest lowest rating:

1

It takes 5 working days to get a response to an emai... It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in... Read more Reviewed on: 24th December 2025
Steve W's avatar
Steve W
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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

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AllClear Travel insurance reviews (6902)

Response to injury excellent Customer Service AWFUL

3
Initial notice to inform you of my accident and response was excellent, you provided me with a ref number and I was able to be seen in hospital. However customer service has been abysmal, I started a complaint in May/ June 2025, I was told it should be resolved by 3/9/25 it wasn’t, I’ve emailed, no reply, I’ve rang twice, given apologies and it would be looked at and a conclusion given to me. I’ve heard nothing! Reviewed on: 7th October 2025
Margaret L's avatar
Margaret L
Reply from AllClear Good afternoon Margaret, Thank you for leaving your review, and I am sorry to hear your experience with us was not a positive one. It is concerning to hear that you did not hear back regarding your complaint, as we look to respond to complaints within a maximum of 8 weeks. I would like to follow this up with our complaints team to understand what has happened. In order do so so, I kindly request that you provide the following information via e-mail to [email protected]: Your name as shown on the policy: Your policy reference: The date of birth and postcode we hold on file for you(this is just for data protection purposes) One this has been provided, I will liaise with the complaints team for you, and reach out to you with a response as soon as I am able. Kind regards, Liam Response date: 9th October 2025
AllClear Travel Insurance logo
AllClear

Renewal of All Clear Holiday Insurance Policy

4
No problems renewing insurance but prices seemed high compared to other people's experiences. Pre-existing health conditions seem unfairly penalised when they are unlikely to cause any problems when abroad. Reviewed on: 6th October 2025
John M's avatar
John M

Had a recent cruise to Guernsey and couldn’t get int...

5
Had a recent cruise to Guernsey and couldn’t get into port because of weather. Claim settled without any fuss. Reviewed on: 5th October 2025
Patrick S's avatar
Patrick S

They did the job at a sensible cost

4
They did the job at a sensible cost - Simple enough to fill in details of medical conditions that I have. Reviewed on: 4th October 2025
Nick P's avatar
Nick P

Very thorough

5
Very thorough when going through your medical details makes you feel that they are ensuring you are covered for your needs Reviewed on: 4th October 2025
ADC's avatar
ADC

Always polite when asking the medical questions whic...

5
Always polite when asking the medical questions which helps me as I am always nervous at this stage as finds it hard to talk about one of my specific conditions. Have used your company the last few years and will always come to you first as comfortable with the calls Reviewed on: 4th October 2025
Patricia K's avatar
Patricia K

Easy as 1 2 3.

5
Easy to arrange cover, just about right for us.numbers easy to find and have handy just in case Reviewed on: 3rd October 2025
Jayne H's avatar
Jayne H

Relieved to get cover to travel for another year

5
Helpful and informative help from All Clear to explain my options and find a solution to our situation.Thank you for the peace of mind we have for another year. Reviewed on: 2nd October 2025
RS's avatar
RS

Very helpful, put together a quote that tailored my...

5
Very helpful, put together a quote that tailored my needs, got me the cheapest quote & gave details of what this includes. Reviewed on: 2nd October 2025
Lisa c's avatar
Lisa c

There when it really mattered.

5
Had to make a claim on my policy recently. It was handled quickly and without any fuss whatsoever. The acid test with insurance is all about how your claim is handled and AllClear passed with flying colours. Reviewed on: 2nd October 2025
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Christopher R

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