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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.79 (1347 reviews)

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4.79

Based on 1,347 reviews, last reviewed 24th Mar 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Car insurance Easy to get a quote online and competetive rates. Allianz are now digital, not sure how this works for claims or general enquiries. Reviewed on: 24th March 2026

Latest lowest rating:

1

Terribel company I had not made a single claim in 15 years, but then unfortunately had an accident so needed to claim. They reduced my NCD from 15 years to 4 years!!! ... Read more Reviewed on: 16th March 2026

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car insurance reviews (1347)

Car insurance

Easy to get a quote online and competetive rates. Allianz are now digital, not sure how this works for claims or general enquiries. Reviewed on: 24th March 2026

Terribel company

I had not made a single claim in 15 years, but then unfortunately had an accident so needed to claim. They reduced my NCD from 15 years to 4 years!!! 11 years for a single claim is outrageous! When I complained, they pointed me to this rather vague term in te policy that said "The extent of the reduction depends on the number of years of NCD the customer has accrued." How on earth is an 11 year reduction for a single claim justifiable?!? Reviewed on: 16th March 2026

Allianz is probably the worst company i have ever de...

Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggressive tone, started from a non fault claim for me which ended up in a case that voided my insurance due to modifications on the car i wasn't aware off, i had evidence to show i bought the car that way but still got voided in a middle of a claim where my car was a total loss and written off and again not my fault, was left alone by them and on top of that they said they will not refund me the full years premium due to this. Got paid for the car but wasn't even to cover full finance so i am still repaying the finance. have Raised a complaint with the insurance which resulted in at least having a refund of the premium being agreed but still left with a voided insurance, it has been 4 weeks, i am still waiting for the refund and if i do not call to query i would not have known that i need to wait for my claim to be closed as they are recovering still costs (bare in mind my insurance was voided weeks ago and i thought my claim was already closed) received an email to say they have now recovered the costs and my claim is closed, called the next day to query if the refund has now been processed, turned out my claim is still open and they do not know why i received an email stating is closed, sent them the email to confirm who sent it etc. overall there is a lot more misinformation i was given throughout this whole process but the number one thing is, agents have not been helpful and knowing my circumstances of also vulnerability and the stress they have already caused, they were further unhelpful, cold and unsympathetic. Very unhappy with their service and highly do not recommend them at all. Apparently the refund is now on the way but would not be surprised if something else goes wrong again. The whole process was a mess from the beginning with no one knowing what they are doing and misinforming. Still have one complaint outstanding due to email received incorrectly given me false information. Reviewed on: 19th November 2025

Not bad for money good customer service

Not bad for money good customer service Reviewed on: 5th September 2025

Good renewal process, price & easy to do

Good renewal process, price & easy to do Reviewed on: 5th September 2025

Fear price, very good online experience, easyto set...

Fear price, very good online experience, easyto set up and modify my insurance. . Reviewed on: 5th September 2025

Good value for money on the car insurance

Good value for money on the car insurance Reviewed on: 5th September 2025

This insurance company have been really good to work...

This insurance company have been really good to work with. They made the process really smooth and easy. I would use them again. Reviewed on: 5th September 2025

Best price and great cover it was simple to arrange...

Best price and great cover it was simple to arrange with no hassle at all Reviewed on: 4th September 2025

Fantastic Service

I was hit earlier this year. It was pretty traumatic for me, and the staff at Allianz couldn’t have been kinder, more supportive or more helpful. I’ve never been in an accident, and they helped me every step of the way. It’s hard to find a company that fights your corner when it comes to a car accident - this company does! Reviewed on: 12th June 2025

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