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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.55 (1353 reviews)

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4.55

Based on 1,353 reviews, last reviewed 21st Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Good price I haven’t needed to claim which is the real test of an insurance provider but the price and taking out the policy was straight forward and it was a re... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Horrible! Horrible! If you’re looking for a car insurance please not them. The have the worst customer service ever. Someone claimed in my name and they didn’t ... Read more Reviewed on: 21st August 2026

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car insurance reviews (1353)

Horrible!

Horrible! If you’re looking for a car insurance please not them. The have the worst customer service ever. Someone claimed in my name and they didn’t care to call or notify me till they decided to double the insurance money I’d been paying, then after I proved there wasn’t a claim through the other party they closed the case but left that information there for all the other insurers to see so why can’t they leave it there with a note that there was no claim made??they’ve ruined me without even calling to ask whether there was an incident or not. That means insuring with them means you’re not safe with such issues because they wouldn’t bother investigating before screwing you over. Think twice before considering them. You’d rather pay a little higher with other insurers but be safe when it comes to such issues. Reviewed on: 21st August 2026

Good price

I haven’t needed to claim which is the real test of an insurance provider but the price and taking out the policy was straight forward and it was a reasonable price Reviewed on: 20th August 2026

Smooth, user friendly process to sign up and renew.

Smooth, user friendly process to sign up and renew.great value with all the benefits you would expect. easy to make changes as you can talk to a human! Reviewed on: 20th August 2026

Great value and good coverage - would highly recomm...

Great value and good coverage - would highly recommend Allianz to everyone Reviewed on: 13th August 2026

Very helpful and a great and easy renewal

Very helpful and a great and easy renewal Reviewed on: 17th April 2026

I have insurance with this company .

I have insurance with this company . So it’s amazing it’s cheaper that other companies. My license driver it’s not UK so I pay full comprehensive insurance around £146 Reviewed on: 16th April 2026

Car insurance

Easy to get a quote online and competetive rates. Allianz are now digital, not sure how this works for claims or general enquiries. Reviewed on: 24th March 2026

Terribel company

I had not made a single claim in 15 years, but then unfortunately had an accident so needed to claim. They reduced my NCD from 15 years to 4 years!!! 11 years for a single claim is outrageous! When I complained, they pointed me to this rather vague term in te policy that said "The extent of the reduction depends on the number of years of NCD the customer has accrued." How on earth is an 11 year reduction for a single claim justifiable?!? Reviewed on: 16th March 2026

Allianz is probably the worst company i have ever de...

Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggressive tone, started from a non fault claim for me which ended up in a case that voided my insurance due to modifications on the car i wasn't aware off, i had evidence to show i bought the car that way but still got voided in a middle of a claim where my car was a total loss and written off and again not my fault, was left alone by them and on top of that they said they will not refund me the full years premium due to this. Got paid for the car but wasn't even to cover full finance so i am still repaying the finance. have Raised a complaint with the insurance which resulted in at least having a refund of the premium being agreed but still left with a voided insurance, it has been 4 weeks, i am still waiting for the refund and if i do not call to query i would not have known that i need to wait for my claim to be closed as they are recovering still costs (bare in mind my insurance was voided weeks ago and i thought my claim was already closed) received an email to say they have now recovered the costs and my claim is closed, called the next day to query if the refund has now been processed, turned out my claim is still open and they do not know why i received an email stating is closed, sent them the email to confirm who sent it etc. overall there is a lot more misinformation i was given throughout this whole process but the number one thing is, agents have not been helpful and knowing my circumstances of also vulnerability and the stress they have already caused, they were further unhelpful, cold and unsympathetic. Very unhappy with their service and highly do not recommend them at all. Apparently the refund is now on the way but would not be surprised if something else goes wrong again. The whole process was a mess from the beginning with no one knowing what they are doing and misinforming. Still have one complaint outstanding due to email received incorrectly given me false information. Reviewed on: 19th November 2025

Not bad for money good customer service

Not bad for money good customer service Reviewed on: 5th September 2025

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