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Allianz: Car Insurance reviews

4.82
Based on 1,337 reviews, last reviewed 24th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

The price I paid was good for the cover I... The price I paid was good for the cover I am receiving Reviewed on: 24th November 2024
Mrs Jayne Andrews 's avatar
Mrs Jayne Andrews

Latest lowest rating:

1

Avoid high costs & poor quality Allianz Hungary, I received a quote using their online platform and filled up all the fields required. Confirmed email address during the process, but... Read more Reviewed on: 24th February 2025
Alex S's avatar
Alex S

About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car Insurance reviews (1337)

Correct

5
Easy, Friendly, Correct for my car insurance. Reviewed on: 11th September 2022

Probably the best insurance company

5
The best insurance provider. Great customer service, competitive price and 10/10 overall! Reviewed on: 12th August 2022

Terrible service

1
Don't answer the phone, don't respond to emails, terrible service. Reviewed on: 26th July 2022

Good company

4
Good pricing good company to deal with Reviewed on: 6th June 2020

Car Insurance

5
Great car insurance. Cheapest when comparing other prices and no problems so far! Reviewed on: 4th February 2020

Excellent

4
Good standard of Motor Cover & expert help Reviewed on: 25th July 2017

Poor communication and total disregard to their customers

1
Had a minor incident on a motorway where a tire blowout on a lorry damaged my front of the car. I spoke to Allianz and they got the car to the repair centre very quickly but I had to pay £370 excess. I had a dashcam where the whole video was sent across to them and they said that me paying this excess is only temporary and I will receive it back. Well....that was a big fat lie, they kept saying they have instructed solicitors to chase for my money back etc etc and for about 6 months since saying that nothing has happened. After making a complaint they admitted that they havent been keeping in touch with me and nothing has been done on my case and offered me £200 compensation as a result of it. However its not the compensation that is the problem, my no claims have been affected and their false promises and bunch of lies. Now the matter has been passed onto Ombudsman as once they have your money they are not interested in fighting your corner and just play the blame game and change their story every time. Wouldn't be using them again!! Its true what they say is that to see the true colour of the company you have to have an accident and see what they are like sadly. Reviewed on: 13th June 2017

Good overall

5
Easy and good service, very simple to use Reviewed on: 21st May 2017

Great service

5
Good friendly communication and very good service. Highly recommended Reviewed on: 7th October 2016

Kept taking money

2
Kept taking money from my account Reviewed on: 15th September 2016

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