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Allianz: Car Insurance reviews

4.85
Based on 1,333 reviews, last reviewed 7th Nov 2024
391% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Reasonable premiums, convenient to application, good... Reasonable premiums, convenient to application, good services Reviewed on: 7th November 2024
Man Y's avatar
Man Y

Latest lowest rating:

1

Rubbish company, they will scam you all the way to y... Rubbish company, they will scam you all the way to your bank account. Reviewed on: 15th October 2024
Kate's avatar
Kate

About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car Insurance reviews (1333)

Car Insurance

5
Great car insurance. Cheapest when comparing other prices and no problems so far! Reviewed on: 4th February 2020

Excellent

4
Good standard of Motor Cover & expert help Reviewed on: 25th July 2017

Poor communication and total disregard to their customers

1
Had a minor incident on a motorway where a tire blowout on a lorry damaged my front of the car. I spoke to Allianz and they got the car to the repair centre very quickly but I had to pay £370 excess. I had a dashcam where the whole video was sent across to them and they said that me paying this excess is only temporary and I will receive it back. Well....that was a big fat lie, they kept saying they have instructed solicitors to chase for my money back etc etc and for about 6 months since saying that nothing has happened. After making a complaint they admitted that they havent been keeping in touch with me and nothing has been done on my case and offered me £200 compensation as a result of it. However its not the compensation that is the problem, my no claims have been affected and their false promises and bunch of lies. Now the matter has been passed onto Ombudsman as once they have your money they are not interested in fighting your corner and just play the blame game and change their story every time. Wouldn't be using them again!! Its true what they say is that to see the true colour of the company you have to have an accident and see what they are like sadly. Reviewed on: 13th June 2017

Good overall

5
Easy and good service, very simple to use Reviewed on: 21st May 2017

Great service

5
Good friendly communication and very good service. Highly recommended Reviewed on: 7th October 2016

Kept taking money

2
Kept taking money from my account Reviewed on: 15th September 2016

Allianz - Best Insurance Company Ever!

5
I had a few issues with previous insurance companies where information was incorrect or insurance policy wasnt set up correctly but Allianz helped me from start to finish with excellent customer service skills and were always on hand to update any details as and when. Would highly recommend to anyone. Reviewed on: 12th September 2016

good

5
cheap price, hade no any problemms Reviewed on: 15th August 2016

Brilliant and very competitive offer for my car insurance

5
I have recently decided to see if my usual car insurer (Allianz) can still beat any other quotes and I was pleasantly surprised they did! Brilliant customer service, indeed very competitive quote and low price, no wonder I have decided to stay with them and renewed my quote accordingly. Reviewed on: 24th December 2015

Good customer service

4
I moved to a different car insurance company after comparing prices, Allianz mistakenly charged me for the renewal, I called them for a refund, they gave me back my money right away and explained that they did not want me with no insurance while driving. I think it is rather good. Reviewed on: 24th December 2015

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