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ANNA: Business Account reviews

4.82
Based on 380 reviews, last reviewed 30th Jan 2025
2800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Banking with ANNA made my life easy. Many times I needed assistance, always there for me , never been more grateful ,I enjoy banking with ANNA it’s simple and easy. Thank you again for yo... Read more Reviewed on: 30th January 2025
Robert I's avatar
Robert I

Latest lowest rating:

1

closed my account no info why and no help either closed my account no info why and no help either Reviewed on: 9th April 2024
mybiz's avatar
mybiz

About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

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ANNA Business Account reviews (380)

The perfect app to self-assessment and manage my taxs

5
The perfect app to self-assessment and manage my taxs Reviewed on: 3rd February 2023

Incredible service

5
I have to say it's been a pleasure from the start. The service is incredible, replies within seconds, now you'll never find that anywhere else. Highly recommend Reviewed on: 2nd February 2023

Saves me SO much time and bother

5
Excellent 24/7 service with real humans. ANNA is smart, reliable and always one step ahead - other organisations should take notes and try and emulate. Reviewed on: 1st February 2023

Great platform and amazing assistance.

5
HMRC Making Tax Digital is quite a complex thing to do but Anna service really does make a difference. Let's hope the service continuous like it is. Amazing feedback and customer service assistance. Reviewed on: 31st January 2023

Best business Account

5
Anytime I need any help “Anna” are more than eager to help. Today I asked for help with proving funds for a cover letter needed for my Morgage. They had it sorted in no time and even did more than I asked for. Absolutely incredible. Reviewed on: 31st January 2023

Outstanding

5
Superb new bank. Customer service is out of this world. They respond immediately and are extremely knowledgeable. The App is out of this world. Best business bank I’ve ever dealt with. Reviewed on: 30th January 2023

Review for verification

5
Reviewed of Opening business account Reviewed on: 26th January 2023

Modern, innovative and friendly bank!

5
I’ve been with ANNA for around three years. They are clearly passionate about their work and very helpful, no matter what time of day or night. I’ve messaged them tonight in fact and they’re instantly there with a friendly hello. Their charges are very reasonable and the app is smooth to use. For smaller companies I don’t think you can beat them for supportiveness and willingness to solve issues. They work hard and I’d love to see that passion rewarded. Good luck ANNA team! Reviewed on: 26th January 2023

Simplifying Making Tax Digital for VAT

5
I am neither a businessman nor an accountant, but have an investment that requires a simple VAT return. Historically I used the HMRC online system; the move to MtD completely baffled me and has been a significant worry. ANNA have been fantastic in their responsivness and advice and their VAT filing system is a perfect match for my needs. The team at ANNA not only solved my problem, but have lifted a longstanding worry. Reviewed on: 26th January 2023

ANNA MONEY IS A FRAUD COMPANY

1
Anna Money STOLE OUR MONEY!!!. Our UK business has been defrauded for well over £22,330.14. Our account has been verified, in good standing and our turnover with Anna has been well over £200000 before all of a sudden Anna closes our account. Without any notification, without any previous discussion, without any legal basis to do so, we find our account suspended few days ago, just like that. We used Anna on a daily basis to receive payment and pay our employees in UK and we had incoming transactions of thousands of pounds that we're blocked by ANNA when they closed our account. We contacted several times Anna support and we received the following reply: "Per our previous conversation, we are restricted from discussing the details of your suspended account". Another reply: "The law occasionally requires us to suspend an account and financial regulations prohibit us from discussing the details"....really? So I shall understand that anyone can suspend an account because the law requires them??? really? Why different companies don't suspend accounts like that? We work with Revolut, Wise, Monzo, Monense and others for a long time and never got suspended and law requires only you to do that? What kind of pathetic excuse is that? Because we're losing thousands of pounds everyday and because of their lack of transparency (and communication), we will file a police complaint, a Financial Ombudsman complaint and we will spread the whole wide web with reviews of this company and how they scammed us, so the message will spread throughout the financial world and businesses will stop using this SCAM Company. If anyone from Trustpilot or any company requires additional documents, we can provide all screenshots of the conversations we had with ANNA support, how literally they refuse any dialog and also bank statements exactly displaying the amount ANNA has illegally kept, without any notification. I friendly advise anyone to stay away from this company!!!! Reviewed on: 26th January 2023

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