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AstroPay: Payments reviews

Name: Payments
Rating: 1.44 (18 reviews)

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1.25

Based on 18 reviews, last reviewed 11th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

4 star

11%

77%

Latest highest rating:

5

GOOD WHATSAPP SUPPORT had a pending withdrawal of 50000 inr inr yesterday...i tried contacting them on email they didnot respond but when i send them a whatsapp message th... Read more Reviewed on: 7th October 2022

Latest lowest rating:

1

They are a complete scam! They are a complete scam! When I used the app to deposit money into my account and decided to delete the deposit it was canceled but never went back t... Read more Reviewed on: 11th April 2025

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About this product

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AstroPay Payments reviews (18)

Review of the AstroPay, Payments:

Fraudulent company

I made a deposit to my AstroPay account and has not reflected send an email to the costumer care they have block account Reviewed on: 9th September 2023

About Their Policies

One of the Worst App ever I have Ever Seen let me summarise the point No Timely Response from their support team Thier policies of minimum withdrawal amount never give an option to withdraw your money. Deduct charges on everything you're doing through the App Reviewed on: 21st January 2023

GOOD WHATSAPP SUPPORT

had a pending withdrawal of 50000 inr inr yesterday...i tried contacting them on email they didnot respond but when i send them a whatsapp message through this number +441224015873 they resolved my case immidiately thanks astropay Reviewed on: 7th October 2022

Do NOT use astropay! SCAMMERS

Do NOT use astropay. They don't respond to your problem and you don't know how to contact them. They just take your money. If you deposit money then it keeps on sayng pending. They are thiefs, because they do nothing about it and they don't respond to your emails. Stay far away! Reviewed on: 13th September 2022

Never put the money in my astropay account that I deposited

Never got the money that I deposited into the astropay account. They asked me for a receipt of the transaction from my end to see proof. I sent it to them and then they sent me the same message asking for a receipt again. I sent them another message with proof of the transaction and received the same message again asking for a receipt of the transaction. I never got my money back and the money never went into the astropay account. Reviewed on: 1st September 2022

Super Scam

Whatever money you put in for your first transaction will go missing!! It won't go into your astropay account. They stole my money. Reviewed on: 15th May 2022

SCAM ! DO NOT USE !

Hello everyone, I literally created an account here just to write this message for everybody to take caution of this site called AstroPay (which I doubt anyone will actually use it except me, the dumbass). So basically I would like to deposit to Pinnacle, and the payment method available in my country is only AstroPay, ecoPayz and Bitcoin. I was pretty curious to check out AstroPay because I was thinking, well if a big book like Pinnacle accepts it, nothing can goes wrong right? And that is where I am wrong! I registered at AstroPay and trying to make a deposit of 100$ in which I will deposit later to Pinnacle, and the only option available is through bitcoin at that moment, so I purchased some bitcoin at remitano and proceed to transfer the amount required to buy the so-called "AstroPay card", at first I wasn't worried because I know sometimes bitcoin transaction takes awhile so I waited... 1 hour.... 3 hours.... and now 24 hours have passed. I tried to lookup their customer service and surprisingly a "big" company like AstroPay doesn't even have a livechat or call! Only email! Very funny. So I've decided to email them trying to describe my problems and asking why is it taking so long. Now here's the part where it pissed me off the most, as a payment option company they asked me to send a payment proof of my transaction, like wtf can't you just check it through your side? But is okay I will cooperate so I've sent all the details required, the blockchain link, the proof that I've sent the exact BTC to the address mentioned by AstroPay. After that, every reply I get from the customer service is just a COPY-PASTE message that they require a NEW PAYMENT PROOF! They don't even bother to TRY to fix your problem, they literally just don't give a shit to your transaction, moreover it's a bitcoin transaction so I am pretty sure I am getting scammed here without a doubt... Since there's no way I can chargeback or anything. After this incident I've done some Google search and I realized there are alot of bad reviews regarding AstroPay already but I am too late to realize it, so please help me to make this post go viral and get enough attention to be a the Google search top result so whenever people search "Astropay scam" at google this will be at the top! Also, if AstroPay is reading this, and you would like to ACTUALLY HELP ME to resolve my case feel free to comment here too and I WILL REMOVE THIS THREAD, but until my 100$ is credited or refunded, this will stay forever. For those big sportsbook like Pinnacle or bet365, PLEASE STOP ACCEPTING PAYMENT FROM ASTROPAY ALREADY, because it's a SHIT company and there might be people like me to use it for betting and end up getting scammed. And for those who is curious about AstroPay and you are already reading until here, please just change your mind and look for something else, because this AstroPay doesn't even let you WITHDRAW, so even if you're winning 10 grand at a betting site, your money will also forever stuck at AstroPay, there is no way out so it is very useless platform. I've made the worst decision of my life, now don't make yours. Thank you for reading! Please if possible comment anything down below and make this post go viral until it gets the attention of AstroPay, then maybe I can get 100$ back (even thou the hope is low) Reviewed on: 21st May 2020

Very well treated excellent customer service

I love atropay I love between America and England my bank although I always inform them of my travel consistently blocks my card, astrophysics I great to use over seas it's free payment method to use, no hidden fees at all) to transfer money on my card in different currencies was what drew me to using them. Well done astrocard I will recommend you to all travelers. Reviewed on: 15th May 2016

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