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Back2Credit: Debt solutions reviews

Name: Debt solutions
Rating: 4.91 (1856 reviews)

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4.91

Based on 1,856 reviews, last reviewed 24th Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

They were helpful and understanding. They were helpful and understanding. Nothing was too much to ask, they dealt with all my needs and more. I highly recommend B2C Reviewed on: 24th August 2025

Latest lowest rating:

1

Not applicable Not applicable misleading information Reviewed on: 27th March 2024

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About this product

If you’re worried about your finances, Back2Credit debt solutions have a range of services to help.

You can find out the options available using an online form or talk to one of the trained debt advisors. Debt solutions include IVAs, debt relief orders, debt arrangement schemes and bankruptcy.

Back2Credit reviews help you find out what it’s really like to be a customer. If you’ve used Back2Credit before, you can also leave a review and share your experience.

Back2Credit Debt solutions reviews (1856)

Review of the Back2Credit, Debt solutions:

Great public service

Overall, very helpful on understanding very supportive Reviewed on: 22nd May 2025

Very polite

Very polite,very helpfull im very happy to ask them for help. If you dont know about your debts they will help and they will find everything what you are own Reviewed on: 27th July 2023

Brilliant easy support

Back to credit helped me get my life back on track. I thought it would be a hassle but the process was straightforward and easy now I'm getting my life back on track thanks b2c Reviewed on: 27th July 2023

Can breath again

Every month was becoming more and more unmanageable. Back2credit found our family an affordable solution in these expensive times. We are now able to budget on a monthly basis meaning we can afford everything we need. Reviewed on: 27th July 2023

Easy enough to work with

Spoke with the team and was all easy and helpful advice. Made it easy to deal with Reviewed on: 27th July 2023

Great help

Things were really starting to get me down until I spoke to back to credit to help me get back on track. Thank you back to credit for your help Reviewed on: 27th July 2023

Consistent and quick to help

After struggling with beliefs and debt back2credit have taken the full weight off my shoulders and have never kept me waiting on new issues. Reviewed on: 27th July 2023

Excellent

Honestly couldn’t believe how easy it was to get this sorted. The chap I spoke to on the phone was fantastic. My debt repayment plan has really helped me out. Can’t recommend enough. Reviewed on: 27th July 2023

Not satisfied

I don't know where to start and where to end . First , the advisor that I spoke to and got Me into the plan just dissappeared after my first payment. He wasn't answering the emails nothing. I had to call the company which had no idea about my account. I never got an email with more details about my creditors and were the money will go and how much. After talking with another advisor after my second payment I received an email with their proposal to the creditors which they waited them to be accepted. So where did the 2 months payment went if they still waited for the plan to be aproved ? I received letters from some of my creditors so I called them and they said they haven't been contacted by anyone about my depts neither received any payment. So I called again and there was another advisor that told me to call two of my creditors as they claimed they never got back to them. I had to call my creditor my self which due to serious stress problems it was something I was avoiding and that's why I decided to pay Back2Credit to contact them for me. Otherwise what ? I could just call them all myself and make my own plan but I didn't want to I paid them to do it for me. So the third month I just didn't pay them and told them I don't need them anymore . No help from them at all there is nothing positive to say and thanks god I realised fast before my family and friends used that company in the future Reviewed on: 27th July 2023

Helpful & caring

Back2Credit have been nothing but helpful, engaging & caring since I have been with them! Reviewed on: 27th July 2023

Efficient

You were so quick to sort my debts and payments out. Saved me so much worrying. Very quick to respond to emails. Reviewed on: 27th July 2023

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