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Bell Insurance Reviews

Ratings based on 9 reviews Last review 1 month ago
3.56 / 5Great overall rating

Bell Insurance reviews can help you to find out what other customers have to say about this insurance company (which is part of the Admiral Group). Read and write Bell Insurance reviews and help us to increase trust and transparency in Financial Services.

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Your Bell Insurance Reviews (9)

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12th December 2017

IF YOU VALUE YOUR SANITY - GO ELSEWHERE, YOU HAVE BEEN WARNED!

After a bad experience with the AA last year I switched to Bell Car Insurance. Their Plug and Play telematics device, fell to bits within a few days, after having interfered with the car's ecu and had to be sent back. They tried to charge me extra for...

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After a bad experience with the AA last year I switched to Bell Car Insurance. Their Plug and Play telematics device, fell to bits within a few days, after having interfered with the car's ecu and had to be sent back. They tried to charge me extra for keeping me covered without their "rubbish" device, but I was not going to fall for that one! About a month ago a driver was reversing the "wrong way along a one-way street" and hit my car, which was stationary at the time. I rang and asked for some advice and asked if they could look at some CCTV footage that had captured the entire event. The damage to my car was minimal, so I hadn't made a claim. All I wanted was some advice as to who they thought was to blame! I was then bombarded with letters, texts, e-mails and phone-calls, all wanting to speak about my claim. I hadn't made claim! They reduced my No Claims Bonus, even though it was protected, added £200 to renew my policy, added another £80 to my current year's policy, and believe it or not, arranged an automated call to me at 2.30am to discuss my claim. What part of "I HAVE NOT MADE A CLAIM" do they not understand? This is harassment and I have now issued legal proceedings against them. I

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1st September 2017

Promises much, delivers little

Initially the product of 'plug and drive' car insurance sounds excellent! A chance to plug in a simple device to your cigarette lighter port, whereby your driving style is monitored. If you drive well you can get money back from your insurance...

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Initially the product of 'plug and drive' car insurance sounds excellent! A chance to plug in a simple device to your cigarette lighter port, whereby your driving style is monitored. If you drive well you can get money back from your insurance premium! Doesn't really play out like that......I drove with the device for 3 months, consistently under every speed limit, cornering slowly, ensuring I never once broke harshly or accelerated harshly. For each review I was given a bronze rating (huh?!) this was generally because, (something they fail to tell you) I had to drive home due to working in a restaurant, during the early hours of the morning. This was classed as driving at statistically dangerous times? (Again- huh?!) Furthermore, another loophole to bring down your rating was using the locations you drove in- if more statistically dangerous- you were given a poorer rating. Overall a complete fad. If you have any hope of gaining a reward for good driving and getting a bit of money back from your extortionate premium with Bell, I'm afraid you have better chance of winning the grand national, riding a 3 legged horse, whilst balancing a tea set on top of your head.

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30th May 2017

Do not value customer loyalty

Every automatic renewal is higher than previous years - but, once you phone the price magically reduces. the headline price does not include key aspects of the cover though. Bell/Admiral guilt you into taking additional insurance to cover everything...

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Every automatic renewal is higher than previous years - but, once you phone the price magically reduces. the headline price does not include key aspects of the cover though. Bell/Admiral guilt you into taking additional insurance to cover everything from breakdown, hire cars, motor legal protection and personal injury.