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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.89
Based on 2,140 reviews, last reviewed 28th Jul 2025
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Review Better.co.uk: Mortgage Broker now

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Better.co.uk Mortgage Broker reviews (2140)

Fantastic experience, great service, very knowledgea...

5
Fantastic experience, great service, very knowledgeable staff. They have found best rates all the time, though I've gone back to them a few times with rate change. I've been speaking with Jessica and Amanda and both are very professional, polite, friendly, easy to work with. Reviewed on: 27th February 2025
Tanweer Memon's avatar
Tanweer Memon

Good service

5
No problems,it all went smoothly. Reviewed on: 27th February 2025
Iain b's avatar
Iain b

Harry is a great guy, competent, punctual, excellent...

5
Harry is a great guy, competent, punctual, excellent communication. Highly recommend Reviewed on: 27th February 2025
Ronak S's avatar
Ronak S

Excellent service provided.

5
It's very smooth and no hassle. I don't have words to express about David and Amanda. They did tremendous work for me. Reviewed on: 27th February 2025
Surya 's avatar
Surya

My broker Matthew Maitland was efficient and helpful...

5
My broker Matthew Maitland was efficient and helpful throughout the process. He kept track of all the possible options and made sure I could end up with the best solution for my needs. All the members of the team at Better have been very helpful and provided a very good customer service. I would not hesitate recommending Matthew and his team to my friends. Reviewed on: 27th February 2025
Myrto F's avatar
Myrto F

When I was all ready to give up with the process, El...

5
When I was all ready to give up with the process, Ellie and Matthew talk to me through what to do and how to do it a lot easier than what was being explained to me in paper they were brilliant thank you both of you Reviewed on: 27th February 2025
Natalie S's avatar
Natalie S

Professional and efficient service

5
I tried other broker before but they can't sort it for over a month. My friend introduce Better for me and they sort it within 3 working days and I 've got my mortgage approval within a week. They are follow up as a team and address my queries speedy. Reviewed on: 27th February 2025
Peggy L's avatar
Peggy L

Great service!

5
Jamie has helped me switch mortgage on a couple occasions. He always communicates well and explains everything in detail. The switch was easy and quick. I'd recommend Jamie and Better to anyone. Reviewed on: 27th February 2025
Monika B's avatar
Monika B

Great mortgage brokers

5
Really great mortgage brokers. Communication is quick and consistent, they keep you informed through your and make it as simple and easy as possible for you. Have recommended to family and friends. Reviewed on: 27th February 2025
Laura B's avatar
Laura B

Very easy process, support was amazing

5
Very easy process, support was amazing Reviewed on: 27th February 2025
Ann m's avatar
Ann m

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