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Better.co.uk: Mortgage broker reviews

4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Amazing experience - straightforward application; bo...

5
Amazing experience - straightforward application; both Steven Blakeway and Gemma Williams were incredibly quick at replying to email and really helpful! Reviewed on: 5th April 2024

Communication has been brilliant from start to finish.

5
Communication has been brilliant from start to finish. Information and knowledge available has been great. Very good friendly service. Reviewed on: 4th April 2024

Very friendly and helpful staff who made the whole p...

5
Very friendly and helpful staff who made the whole process easy and enjoyable. Reviewed on: 3rd April 2024

Very helpful and supportive advisors.

5
Very helpful and supportive advisors. Made the whole process easier and less stressful. Found a better mortgage deal than I could find myself direct with banks. Reviewed on: 28th March 2024

It was good but took longer than expected

4
It was good but took longer than expected Reviewed on: 28th March 2024

Extremely helpful

5
Everyone I spoke will including when my initial broker had left the company were knowledgeable, informative and helpful. Reviewed on: 27th March 2024

Answer my questions immediately quick service I wil...

5
Answer my questions immediately quick service I will recommend to do Mortgage Reviewed on: 27th March 2024

It was really nice .

4
It was really nice . Very professional people and friendly Reviewed on: 27th March 2024

Formal offer from Barclays within a couple of weeks.

5
Formal offer from Barclays within a couple of weeks. The service was great throughout. Super communication and overall just a very slick process. We felt confident and assured at all times. Reviewed on: 27th March 2024

Overall the service is quite good and with fairly co...

4
Overall the service is quite good and with fairly competitive rate Reviewed on: 27th March 2024

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