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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Great advice!

5
Was very pleased with the service i received Reviewed on: 4th March 2022
Daisy Leaback's avatar
Daisy Leaback

Outstanding service

5
Right from the 1st call, I knew I was in good hands. All very clear and easy to upload all necessary documents to get the ball rolling. Communication outstanding- cannot recommend highly enough!!! Reviewed on: 4th March 2022
Helen Wiseman's avatar
Helen Wiseman

Light years ahead of the pack

5
Simply the best consumer service I have used in any domain anywhere. Reviewed on: 4th March 2022
Jon Rangel's avatar
Jon Rangel

Way surpassed expectations.

5
Jaivik and Nikki were brilliant in helping me through my first house purchase. I could always rely on them to answer my emails on the same day, or be at the end of the phone if I needed it. They were both friendly and professional, and were far more helpful than my estate agent and solicitor combined in completing my purchase! I have recommended them to everyone I've spoken to, and will certainly be using them for every future purchase I make. Reviewed on: 4th March 2022
RL's avatar
RL

Amazing experience

5
Amazing experience, couldn't recommend more! Reviewed on: 4th March 2022
Anna's avatar
Anna

top marks

5
i could not recommend them enough, they've been fully supportive from beginning of my mortgage journey Reviewed on: 4th March 2022
Rianne's avatar
Rianne

10/10 service!

5
Can’t recommend enough, my case managers Anna and Steven were fantastic. Very helpful and made the progress very easy to follow through. Reviewed on: 4th March 2022
Laura's avatar
Laura

Top Advisers

5
They were awesome and sorted my mortgage quickly Reviewed on: 3rd March 2022
Shomik Ghosal's avatar
Shomik Ghosal

Efficient and understanding

5
Trussles helped us to identify the best mortgage for our needs. Our first mortgage fell through due to the seller backing out and the staff at Trussles were not only sympathetic they got straight onto organising a new mortgage for us for another property. Panitsa and Ellie responded to our every e mail and continually updated us in what turned out to be a long and stressful process. Reviewed on: 3rd March 2022
Michael Phillips's avatar
Michael Phillips

Excellent service

5
Everyone was very helpful and worked really hard to get us a good deal. Quick responses and knowledgeable advisers! Reviewed on: 3rd March 2022
claire's avatar
claire

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