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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,013 reviews, last reviewed 3rd Mar 2025
132800% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick, professional & to the point, all questions an... Quick, professional & to the point, all questions answered. A quick turnaround. Reviewed on: 3rd March 2025
Dmytro G's avatar
Dmytro G

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2013)

So quick, efficient and friendly.

5
They dealt with my application in an exceptional manner. Totally bowled over by their honesty and efficiency. Reviewed on: 7th April 2021

Very easy to use

5
Very easy to use service. You have a happy customer here, Reviewed on: 7th April 2021

More than helpful .

5
Great customer service and friendly. Helped Me every step of the way. Wouldn't have a mortage without them Reviewed on: 7th April 2021

Transforming mortgages

5
Quick, easy and now working with lenders to bring pre-approved mortgage. So focused on CX and automation but bringing the human touch to the table! Reviewed on: 30th March 2021

Amazing service

5
Can’t describe any other way.. amazing service form sourcing products and customer support provided. Reviewed on: 26th February 2021

Great customer experience

5
Really pleased with the service provided by Trussle. Didn’t know much about them so did some research before using which gave me confidence to give them a try. They were excellent. Listened to my needs, answered all my questions quickly and accurately, no pressure selling and super efficient once I had made up my mind on the mortgage I wanted. Highly recommend Trussle. Reviewed on: 25th February 2021

Easy Process

5
I was so worried about applying for a mortgage. The process was so smooth, making it an easy experience and with minimal stress. The website and tracking of the application gives it so much added value than a usual broker Reviewed on: 25th February 2021

Excellent service

5
I was very nervous about asking for a remortgage due to my age and credit history so didnt want to approach my current lender Trussle found me a great deal within 24 hrs of asking at a great rate taking all the hassle from me Ryan my broker called when he said he would and gave great communication via email regularly All went through smoothly and quickly. very impressed Reviewed on: 25th February 2021

All done online

5
Wanted to remortgage for home improvements and to consolidate a debt. Tried L and C and was advised that L and C policy was not to consolidate debts into mortgage even though I had budgeted and would save money in the long run. Saw Trussle advertised on Google so I got in touch, entered my details and borrowing amount and they Trussle took it from there. Had to upload a few documents which didn't take long and was more than happy with the recommendation. A very personal feel even though I never talked to a single person. Well done Trussle and their staff! Reviewed on: 24th February 2021

Great service

5
Took the time to go through my options, helped me to find the right deal and just handled the entire process with very little input needed from me. Communication was excellent and nothing was too much trouble. Would absolutely recommend! Reviewed on: 24th February 2021

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