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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,134 reviews, last reviewed 27th May 2025
86% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great company. Great company. Would highly recommend. Reviewed on: 27th May 2025
James W's avatar
James W

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2134)

Project Manager

5
Professional ... communicative ... helpful thru to the v.end Reviewed on: 7th April 2021

A fantastic experience!

5
A fantastic experience! A very helpful team, efficient. Told me everything I needed to know and was always there to answer whatever questions I had! The operate a smooth and effective process! Reviewed on: 7th April 2021

Excellent experience

5
The whole process with trussle was so easy. The staff were very supportive and communicated quickly at every step. I would recommend them to everyone. As a first time buyer they made the process so stress free. Reviewed on: 7th April 2021

Excellent

5
A great customer journey. Calculator to different options to completion. Reviewed on: 7th April 2021

Great company

5
I would definitely recommend Trussle, great broker who really listened to our needs and found the best deal. All sorted quickly and effectively. Reviewed on: 7th April 2021

Helpful and responsive

5
Great to deal with, efficient, transparent and speedy in their correspondence. Reviewed on: 7th April 2021

Excellent process

5
This was my first time getting a mortgage and the team at Trussle were amazing! They were super quick to respond and always on hand to answer any questions. They held my hand through the whole process and will go back to them when it’s time to remortgage Reviewed on: 7th April 2021

First time buyers mortgage

5
You bought our first home during the pandemic and used Trussle to get a mortgage. The process was easy and straightforward and we were able to upload documents easily and do everything via their website or email. Our mortgage was approved really quickly what was great. Their team was progressional and helpful. Many thanks. Reviewed on: 7th April 2021

Wonderful first time buyer experience

5
Wonderful communication and dedicated team. Really supportive and clear and concise information given. Really pleased with my whole experience and would thoroughly recommend. Reviewed on: 7th April 2021

Very consistent

5
I'm really happy with Trussle's consistent approach to achieving the results we've needed. I'd happily go back to them over and over again. Reviewed on: 7th April 2021

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