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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.89
Based on 2,137 reviews, last reviewed 12th Jun 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025
lukasz o's avatar
lukasz o

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2137)

Easy to get a quote and a comparison of rates, and t...

4
Easy to get a quote and a comparison of rates, and there tended to be good communication with relatively easy access to an agent . Reviewed on: 1st March 2025
Mik H's avatar
Mik H

Timely manner reached out and continued to the suppo...

5
Timely manner reached out and continued to the support until the finish of mortgage process Reviewed on: 1st March 2025
Nirmaladevi M's avatar
Nirmaladevi M

Excellent

5
Very efficient, kept me updated with the process. Chantelle Joseph and Ellie walker were both excellent. Reviewed on: 1st March 2025
Mohd 's avatar
Mohd

professional and efficient.

5
All staff were professional and efficient. They went the extra mile to sort our mortgage. You can rely on them. Reviewed on: 1st March 2025
S Le Tollec's avatar
S Le Tollec

It was very easy

5
Very easy and they guide you through it step by step. Used them since they were called trussle. Reviewed on: 1st March 2025
BrianD 's avatar
BrianD

Fantastic customer experience!

5
Easy, seamless, stressless service. Understood my requirements & delivered a hassle free customer experience. Reviewed on: 1st March 2025
Cat W's avatar
Cat W

Kept informed throughout the process

5
Kept informed throughout the process Reviewed on: 1st March 2025
Lisa L's avatar
Lisa L

very responsive and detailed recommendation

5
very responsive and detailed recommendation Reviewed on: 1st March 2025
Hero Sze's avatar
Hero Sze

Better helped us secure our mortgage, in the end but...

4
Better helped us secure our mortgage in the end but their customer service wasn’t the best. We struggled to know who to contact as we got past around multiple people and it was never clear who should be our POC. That being said when they were available they were helpful! Reviewed on: 1st March 2025
Laura 's avatar
Laura

Our first house and it was smooth.

5
Our first house and it was smooth. Very helpful and made sure we were confident of getting the mortgages every step of the way. Reviewed on: 1st March 2025
Osarogie U's avatar
Osarogie U

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