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Better.co.uk: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.88 (2141 reviews)

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4.88

Based on 2,141 reviews, last reviewed 26th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

It was excellent customer service experience

It was great experience and have no issues with the whole journey Reviewed on: 1st March 2025

Very good service kept us informed all the way throu...

Very good service kept us informed all the way through the process Reviewed on: 1st March 2025

Our advisor was patient throughout the process and a...

Our advisor was patient throughout the process and also offered us advice which worked out well Reviewed on: 1st March 2025

Very good.

Very good. All were helpful friendly and easy to get hold of. Thanks so much you for everything Reviewed on: 1st March 2025

Took a long time but agent stuck with it and followe...

Took a long time but agent stuck with it and followed instructions Reviewed on: 1st March 2025

Excellent

Excellent experience with this company. Made the whole process very easy. Reviewed on: 1st March 2025

Straight forward and no hassle process

Straight forward and no hassle process Reviewed on: 1st March 2025

Very approachable and willing to help with any query.

Very approachable and willing to help with any query. Made understanding of my application easier. My contact was Scott Milburn and he is amazing. Reviewed on: 1st March 2025

Paolo was very helpful and honest about my options a...

Paolo was very helpful and honest about my options and the current state of the market Reviewed on: 1st March 2025

They took the stress out of remortgaging

I used Better.co.uk to remortgage and the customer service was excellent. I was kept informed every step of the process and my questions were answered promptly. I didn't have to chase anybody and I received excellent service. Highly recommended. Reviewed on: 1st March 2025

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Better.co.uk: Mortgage broker reviews

100% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Better.co.uk: Mortgage broker now

Better.co.uk Mortgage broker reviews (2141)

It was excellent customer service experience

Very good service kept us informed all the way throu...

Our advisor was patient throughout the process and a...

Very good.

Took a long time but agent stuck with it and followe...

Excellent

Straight forward and no hassle process

Very approachable and willing to help with any query.

Paolo was very helpful and honest about my options a...

They took the stress out of remortgaging

Review Better.co.uk: Mortgage broker now

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