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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

It was excellent customer service experience

5
It was great experience and have no issues with the whole journey Reviewed on: 1st March 2025
Habteab 's avatar
Habteab

Very good service kept us informed all the way throu...

5
Very good service kept us informed all the way through the process Reviewed on: 1st March 2025
Paul Dimelow's avatar
Paul Dimelow

Our advisor was patient throughout the process and a...

5
Our advisor was patient throughout the process and also offered us advice which worked out well Reviewed on: 1st March 2025
Amir's avatar
Amir

Very good.

5
Very good. All were helpful friendly and easy to get hold of. Thanks so much you for everything Reviewed on: 1st March 2025
Amber N's avatar
Amber N

Took a long time but agent stuck with it and followe...

4
Took a long time but agent stuck with it and followed instructions Reviewed on: 1st March 2025
JR's avatar
JR

Excellent

5
Excellent experience with this company. Made the whole process very easy. Reviewed on: 1st March 2025
Deborah B's avatar
Deborah B

Straight forward and no hassle process

5
Straight forward and no hassle process Reviewed on: 1st March 2025
Jason s's avatar
Jason s

Very approachable and willing to help with any query.

5
Very approachable and willing to help with any query. Made understanding of my application easier. My contact was Scott Milburn and he is amazing. Reviewed on: 1st March 2025
Kalpesh's avatar
Kalpesh

Paolo was very helpful and honest about my options a...

5
Paolo was very helpful and honest about my options and the current state of the market Reviewed on: 1st March 2025
Tom's avatar
Tom

They took the stress out of remortgaging

5
I used Better.co.uk to remortgage and the customer service was excellent. I was kept informed every step of the process and my questions were answered promptly. I didn't have to chase anybody and I received excellent service. Highly recommended. Reviewed on: 1st March 2025
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SunnyDayInMay

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