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Better.co.uk: Mortgage Broker reviews

4.85
Based on 641 reviews, last reviewed 24th Feb 2025
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

First time buyers, helpful throughout the whole proc... First time buyers, helpful throughout the whole process and would highly recommend to others Reviewed on: 24th February 2025
David G's avatar
David G

Latest lowest rating:

2

The advisors were fine but the guy trying to sell me... The advisors were fine but the guy trying to sell me insurance afterwards was AFEFUL, so pushy. Despite saying no so many times he pushed and pushed. ... Read more Reviewed on: 22nd February 2025
L IBlaine's avatar
L IBlaine

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (641)

Give them everything - receive nothing

2
Fill out all the forms online, give them all my details and they gave me nothing and want me to talk to a sales person All I want to see is mortgage offers or be able to live chat but this was not offered to me so I will not be proceeding to use their services Reviewed on: 5th July 2022

Prompt communication and super service

5
I was very happy with all communication and my questions were answered promptly and effectively. I would use service again and recommend. Reviewed on: 4th April 2022

Good mortgage broker

5
They have a really quick process and it's completely free. Reviewed on: 31st March 2022

Great company

5
Trussle helped me with my recent remortgage the whole process from start to finish was seamless. Reviewed on: 28th March 2022

Excellent service from start to finish

5
Trussle advisers understood our needs from start to finish of the process, were efficient and dedicated and worked professionally throughout. I can't recommend them enough. Reviewed on: 23rd March 2022

Brilliant

5
I have used Trussel numerous times they’re great Reviewed on: 22nd March 2022

Efficient, responsive and easy to contact

5
Excellent customer care and very quick in processing applications Reviewed on: 19th March 2022

A professional team

5
The team of consultants offered me support throughout the purchase of the house. Communication was excellent, they responded promptly to all emails. They answered all my questions and gave me objective advice. I will definitely call on this company in the future when the fixed term expires to find the best solution available on the market. Reviewed on: 16th March 2022

Excellent

5
Both Demi and Orla who handled my mortgage application were first class .They helped sort out any queries or issues that came up in a fast and efficient manner. Cannot fault them Reviewed on: 14th March 2022

Amazing experience

5
Firstly I would like to thank Zach for all his work. From the beginning he explained what would happen in each stage. Was very attentive and got us an amazing Re-Mortgage deal. He was very supportive and made the process really smooth even when there were hiccups. I would also like to thank Anna my case manager, who always updated me on everything that was going on. Was professional and made effort to push the process through and make it as stress free as possible. Finally, Gavin from the protection team was amazing. He took the time to explain the importance of all the insurances and which cover would be best for me without selling or being pushy. Was friendly and replied to any of my queries promptly. Would definitely use Trussle again and highly would recommend! Reviewed on: 13th March 2022

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